Residential Program Supervisor - Geneva
About The Position
The Residential Program Supervisor leads the daily operations of a residential home and supports individuals in living safe, meaningful, and fulfilling lives. The supervisor guides and mentors direct care staff, coordinates active programming, maintains regulatory compliance, and ensures communication with families, managers, and clinical partners. The role also includes participating in hiring, training, scheduling, quality assurance, and emergency support, as well as providing hands-on assistance with daily living skills, community outings, health-related needs, and behavior support plans. The position calls for compassion, organization, independent decision-making, and a commitment to promoting each resident’s dignity, independence, and personal growth. The position is based in Geneva, New York, and is scheduled for 7 a.m. to 3 p.m., Monday through Friday, with flexibility to meet program needs. The Arc Ontario describes its work environment as flexible and fun and states that it invests in its staff. The organization, founded in 1954, believes individuals with disabilities or other challenges are part of their community.
Requirements
- Two years of relevant experience or an equivalent amount of education and experience; internal candidates require one year of relevant experience.
- Valid New York State driver’s license.
- Ability to work independently and motivate others.
- Ability to communicate effectively, both orally and in writing.
- Ability to lift at least 50 pounds.
- Must be able to provide coverage of shifts as the need arises.
Responsibilities
- Provide direct support services to residents to help them have fulfilling lives.
- Manage the day-to-day operations of the assigned residential home.
- Provide supervision and guidance to Direct Care Staff.
- Provide peace of mind to residents’ families.
- Follow The Arc Ontario’s policies and procedures to promote participant well-being, safety, and protection of individual rights.
- Guide and mentor direct care staff and coordinate active programming.
- Maintain regulatory compliance and communicate with families, managers, and clinical partners.
- Participate in hiring, training, scheduling, quality assurance, and emergency support.
- Provide hands-on assistance with daily living skills, community outings, health-related needs, and behavior support plans.
- Provide coverage for shifts as program needs arise.
Benefits
- Health and retirement benefits
- Paid time off, including over three weeks of vacation within the first year
- Sick time
- Growth potential and opportunity for advancement within the agency
- Educational assistance
- Employee Assistance Program
- Access to a fitness center in the main facility
- Pay on Demand
- Free telehealth with EZaccessMD
- Emergency assistance funding
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
