Residential Program Supervisor

The Arc Ontario•Town of Canandaigua, NY

2d•Onsite

About The Position

As a Residential Program Supervisor, you will lead the daily operations of a residential home while supporting individuals in living safe, meaningful, and fulfilling lives. You will guide and mentor direct care staff, coordinate active programming, maintain regulatory compliance, and ensure strong communication with families, managers, and clinical partners. Your responsibilities include participating in hiring, training, scheduling, quality assurance, and emergency support, along with providing hands‑on assistance in daily living skills, community outings, health‑related needs, and behavior support plans. This role is well suited for someone who is compassionate, organized, confident in independent decision making, and committed to promoting dignity, independence, and personal growth for every resident. If you are ready to make a meaningful impact and advance your career within a mission driven organization, we invite you to apply today!

Requirements

Two (2) years of relevant experience or an equivalent amount of education/experience
Internal candidate requires 1-year of relevant experience
Valid NYS Driver's License
Must be able to provide coverage of shifts as the need arises.
Ability to work independently and motivate others.
Ability to communicate effectively, both orally and in writing
Ability to lift at least 50 lbs.

Responsibilities

Provide direct support services to the individuals who reside at the house to assist individuals in having a fulfilling life.
Responsible for day-to-day operations of the assigned residential home.
Provide supervision and guidance to Direct Care Staff.
Provide peace of mind to the families of the individuals.
Adhere to all The Arc Ontario policies and procedures to promote the well-being and ensure safety of participants and the protection of their individual rights.