Residential Program Manager - Clinical Homes
Cape Abilities•Hyannis, MA
•$60,000 - $65,000
About The Position
In partnership with residential management, the Residential Program Manager implements a comprehensive system of highly personalized residential supports that creates a safe and therapeutic environment for program participants. The role oversees residential supervisors and direct support professionals, supports individualized treatment planning, ensures regulatory and accreditation compliance, coordinates with state agencies, and provides staff training and emergency coverage. The position serves clinical/medical homes in Barnstable and Yarmouth.
Requirements
- Minimum six years of prior experience, including three years of residential management and staff management experience and three years supporting individuals with intellectual and developmental disabilities, autism, brain injuries, or other unique challenges.
- Prior supervisory experience required.
- Knowledge of regulatory compliance.
- Ability and willingness to provide hands-on personal care.
- Strong organizational skills.
- Effective verbal and written communication with coworkers and supported individuals, and fluent reading ability.
- Valid Massachusetts driver's license required.
- Successful completion of state- and agency-mandated trainings upon hire.
- Successful completion of Medication Administration Training certification upon hire.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Hire, train, evaluate, and support Residential Supervisors, ensuring they understand program and performance standards.
- Ensure regulatory and policy compliance in assigned homes through record reviews, facility inspections, participant fund audits, and other program reviews.
- Guide Residential Supervisors in developing treatment plans, including individual service plans, provider service agreements, assessments, individual residence plans, person-centered plans, behavior protocols, and clinical support plans; monitor implementation.
- Assist with recruiting, supervising, and training Direct Support Professionals.
- Serve as the primary liaison with the Massachusetts Rehabilitation Commission State Head Injury Program and the Department of Developmental Services for people in assigned homes.
- Provide mandatory staff training on topics including fire safety, emergency procedures, universal precautions, vital signs, and recognizing signs and symptoms of illness or injury.
- Review and finalize incident reports, restraint reports, medication occurrence reports, ISP assessments and objectives, and other key reports.
- Ensure compliance with state regulatory standards and Commission on Accreditation of Rehabilitation Facilities standards.
- Provide rotational weekend and evening emergency on-call coverage.
- Serve as a mandated reporter of suspected abuse or neglect to the Disabled Persons Protection Commission.
- Perform additional duties as assigned.
- Supervise Residential Supervisors and Direct Support Professionals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
