Residential Program Director
About The Position
Nexus Family Healing is looking to hire a Residential Program Director to join our team at our East Bethel, MN youth & teen psychiatric residential treatment facility! For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
Requirements
- Bachelor's degree in related field, or In lieu of Bachelor's degree, a high school diploma or GED and a minimum of 5 years related experience
- Minimum of 5 years of related experience in a youth/teen residential program or similar
- Minimum of 2 years of supervisory experience
- Must be 21 years of age or above
- Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements
- Must successfully pass a (DHS/DCFS/CJIS/DHHS/ODHS or other) federal and state criminal background check
- Must participate, complete, and successfully pass an agency-specific therapeutic intervention/restraint (TCI, HWC, NCI) training and exam
- Must have strong written and verbal communication skills
- Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges
- Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, tradition, and values
Nice To Haves
- Bachelor's or Master's degree in a related field strongly preferred
Responsibilities
- Lead daily residential program operations, ensuring a safe, structured, trauma-informed, and therapeutic environment for youth.
- Provide leadership, supervision, coaching, and performance management for Program Supervisors and direct care staff.
- Oversee program quality, risk management, safety practices, and regulatory compliance to support exceptional client care.
- Develop and implement program improvements, policies, and operational strategies that enhance treatment effectiveness and service delivery.
- Monitor daily programming, behavioral interventions, safety plans, and therapeutic activities to ensure alignment with client needs and treatment goals.
- Support staff development through training, mentoring, and professional growth opportunities.
- Ensure accurate, timely, and compliant documentation, reporting, and administrative processes.
- Collaborate with clinical leadership on admissions, treatment planning, quality improvement initiatives, and program audits.
- Maintain staffing levels, facility standards, and resources necessary to support program operations and client safety.
- Foster a culture of accountability, teamwork, continuous improvement, and excellence in residential care.
Benefits
- Five weeks paid time off (PTO) in the first year of employment
- Multiple options for health insurance coverage
- No-cost life insurance
- Short/long-term disability insurance
- 401k match
- Talkspace Therapy Benefit for the whole family
- Hinge Health Benefit for the whole family
- Carrot Fertility Benefit
- Tuition assistance and training opportunities
- Advancement pathways and internal promotion
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
