Residential Porter - VIA 57WEST

The Durst Organization•New York, NY

1d•Onsite

About The Position

The Durst Organization is seeking a Residential Porter for VIA 57WEST, a residential property in Midtown Manhattan. The Porter provides customer service to residents, guests, and prospects while keeping the lobby, entryways, common areas, and hallways clean and organized. The role also provides maintenance support throughout the apartment community and helps deliver exceptional move-ins, resident satisfaction, express service, and personal attention. The Porter is a member of the Emergency Response Team and assists with fire, non-fire, medical, and other building-related emergencies under the direction of the Incident Commander. The schedule is Monday and Tuesday, 11:00 p.m.–7:30 a.m., and Thursday, Friday, and Saturday, 3:00 p.m.–11:30 p.m.; days off are Wednesday and Sunday. The position pays $23.0819–$30.7758 per hour.

Requirements

Three or more years of porter or handyperson experience.
Ability to work any of the seven days of the week, 52 weeks of the year.
Ability to consistently work scheduled hours and, when requested, overtime hours.
Must be energetic, dependable, and motivated to work.
Ability to perform the physical demands of the role, including lifting and moving up to 75 pounds.

Nice To Haves

High school diploma or equivalent preferred.
OSHA 10-hour certificate of completion and applicable Local 32BJ Training School courses related to residential operations and emergency response.
Hospitality or residential industry experience preferred.
Certificate of Fitness S-12 Citywide Sprinkler System and S-13 Citywide Standpipe System preferred; certificates must be obtained within six months of hire.

Responsibilities

Adhere to Durst Residential Standard Operating Procedures.
Maintain building grounds, amenity spaces, and common areas to a high standard of cleanliness; keep trash rooms clean and bins appropriately emptied.
Perform daily property maintenance and cleaning projects throughout the building as assigned.
Keep supplies and supply lists accurate and organized, and recommend replenishment to a supervisor when necessary.
Maintain excellent customer service relationships by following TDO customer service standards.
Monitor contractors and vendors on site and help keep the building clean and organized.
Maintain vacant units and perform apartment turnovers and make-readies after vacancy and leasing.
Inspect the facility for compliance with safety, sanitary, and security standards.
Assist and respond as needed to fire, non-fire, medical, and other building-related emergencies under the Incident Commander's direction.
Locate, communicate, and control small fires.
Knock on tenant doors to inform residents of emergency events and initiate relocation or evacuation as instructed by the Incident Commander.
Account visually for residents in amenity or public spaces and inform them of emergency events.
Coordinate assistance for residents with special needs to support accountability and safe relocation during emergencies.
Perform other tasks as assigned by the Property Manager or General Manager.