Residential Officer

State of Iowa • Sioux City - 51103 - Woodbury County, IA

11d • Onsite

About The Position

The Residential Officer works at the Iowa Department of Corrections’ 24-hour community-based corrections facility, providing direct services through high-contact interactions with clients. The role supports clients’ successful reentry into society by encouraging pro-social behavior and helping facilitate programming intended to support positive change and increase community safety. The officer works independently when appropriate and collaboratively with a multidisciplinary team to observe and assess client behaviors and interactions.

The role includes facility security checks and searches, transporting clients within the community, and using behavior-change approaches such as cognitive behavioral strategies and core correctional practices. The officer supports case managers and clients in pursuing goals while considering individual needs, disabilities, trauma, and cultural responsiveness. The officer must respond to critical situations, use appropriate defensive tactics and life-saving measures, and help resolve behavioral violations, community-safety concerns, and other critical issues while remaining composed and objective.

This position is located at the Residential Treatment Facility in Sioux City, Iowa, and is a 40-hours-per-week float shift. The officer will often cover shifts at either the North or South Facility at the same location. Employees must satisfactorily complete a background investigation, including a criminal history check; possess or be able to obtain a valid driver’s license, unless accommodated under the Americans with Disabilities Act; follow universal precautions to minimize exposure to bloodborne pathogens; and become certified in First Aid and CPR.

Requirements

• Graduation from high school, GED, or equivalent.
• Satisfactorily complete a background investigation, including criminal history data.
• Possess or have the ability to obtain a valid driver’s license, barring reasonable accommodation under the Americans with Disabilities Act.
• Adhere to universal precautions to minimize potential exposure to bloodborne pathogens.
• Become certified in First Aid and CPR.
• Have the ability to work a flexible schedule and be on call to meet staffing needs.

Nice To Haves

• Integrity, confidentiality, and ethical conduct.
• Ability to engage in crucial conversations and offer praise.
• Technology adeptness.
• Self-driven and collaborative approach.
• Positive and empathetic demeanor.
• Flexible schedule and ability to be on call to meet staffing needs.

Responsibilities

• Engage in high-contact interactions with clients and provide direct services.
• Elicit and support pro-social behaviors and assist with programming intended to help clients make positive changes and increase community safety.
• Work with a multidisciplinary team to observe and assess client behaviors and interactions.
• Conduct facility security checks and searches.
• Transport clients within the community.
• Use cognitive behavioral strategies and core correctional practices, including prosocial modeling, skill practice, roleplaying, problem-solving, and positive reinforcement.
• Support case managers and clients in achieving goals while considering individual needs, disabilities, trauma, and cultural responsiveness.
• Respond to critical situations using appropriate defensive tactics and life-saving measures.
• Help resolve violating behaviors, community-safety concerns, and other critical issues while remaining focused and objective.
• Cover shifts in either the North or South Facility as staffing needs require.

Benefits

• Paid time off, including vacation, paid holidays, and sick leave with no cap on accrued sick leave hours.
• Health, dental, and vision insurance package.
• IPERS retirement package and option for deferred compensation.
• Flexible Spending Accounts for medical and dependent care.
• Free life insurance.
• Employee Assistance Programs.
• Employee Discount Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED