Residential Banking Officer

Machias Savings Bank Career•Bangor, ME

About The Position

Machias Savings Bank is seeking a Residential Banking Officer to join its Lending Team in the Central Market. The role provides responsive, relationship-focused mortgage and home equity lending services, helping customers navigate important financial decisions. The officer builds trusted relationships with customers and community partners, identifies lending and other financial solutions suited to individual needs, and supports the bank’s continued growth.

Requirements

  • Relationship-building and customer service skills, with the ability to develop trust and create a positive experience for customers and community partners.
  • Knowledge of residential mortgage and consumer lending, including mortgage origination, documentation, qualification, collateral analysis, and regulatory requirements.
  • Strong communication, business development, and attention-to-detail skills.
  • Ability to manage multiple priorities and follow through with urgency.
  • Bachelor’s degree or equivalent experience.
  • Experience working with loan origination and CRM systems.
  • NMLS registration is required based on role responsibilities.

Nice To Haves

  • Notary Public commission.

Responsibilities

  • Originate mortgage and home equity loans and provide personalized customer service from application through closing.
  • Build relationships with customers, realtors, developers, attorneys, accountants, and other community partners to generate referrals and business opportunities.
  • Identify customers’ financial needs and recommend appropriate lending, deposit, and other bank products and services.
  • Maintain accurate documentation, protect confidential information, and comply with lending regulations and bank policies.
  • Deliver an exceptional customer experience.

Benefits

  • 401(k) match and profit sharing
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Generous paid time off
  • Development and career growth opportunities
  • People-first culture
  • Opportunities to learn and grow
  • A supportive team
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