Residential Officer

Hamilton County, Indiana•Noblesville, IN

1d•Onsite

About The Position

The Residential Officer serves in Hamilton County Community Corrections and is responsible for maintaining facility security and order. The position performs recurring duties according to established department policies and procedures and takes appropriate action in response to situational demands. Work is reviewed primarily for compliance with department policies and procedures; errors may require correction or endanger the employee or others. The officer works in a residential facility and has frequent contact with coworkers, other County departments, residents and their families, law enforcement agencies, the Department of Corrections, and the public. Work includes supervising residents and addressing non-routine situations that may affect the safety of the public, coworkers, or the officer. The position reports directly to the Residential Officer Team Leader. The role requires regular weekend and/or evening work, occasional extended or irregular hours, and occasional out-of-town training, sometimes overnight. Duties involve exposure to potentially violent or hostile individuals and potentially infectious diseases, including bloodborne pathogens. Employees must begin the required Hepatitis B vaccination series and training within 10 days of their initial assignment unless applicable documentation or a temporary medical declination is provided under the stated conditions. The position is full-time, non-merit, and non-exempt, with a stated rate of $26.9208 per hour.

Requirements

High school diploma or equivalent.
Possess or be able to obtain required training certifications within the department’s specified time, including first responder/CPR, response to resistance, verbal de-escalation, and disease control.
Meet all department hiring and retention requirements, including not posing a direct threat to workplace health and safety.
Know and follow employer and department practices, procedures, rules, regulations, personnel policies, and work rules, including those concerning attendance, safety, drug-free workplace, and personal conduct.
Follow written and oral orders and directives from department superiors and respond appropriately to constructive criticism.
Receive, secure, and account for participants’ money and personal belongings.
Properly use assigned uniforms and equipment, including a computer, printer, typewriter, calculator, cameras, two-way radio, telephone, surveillance/monitoring cameras, breathalyzer, OC spray, baton, and handcuffs.
Be physically able to perform the essential duties of the position.
Deal swiftly, rationally, and decisively with potentially violent individuals in precarious situations and perform duties despite the stress of potential injury or loss of life to oneself or others.
Have working knowledge of standard English grammar, spelling, and punctuation and prepare required forms and reports by department deadlines.
Provide public access to or maintain confidentiality of department information and records according to state requirements.
Communicate pertinent information effectively to coworkers and the public by intercom, radio, telephone, or in person, with sensitivity to professional ethics, gender and cultural diversity, and disabilities.
Recognize antisocial thinking and behaviors and address them promptly, positively, and in a non-threatening manner.
Express empathy regarding participant situations as appropriate.
Work in a team and maintain appropriate, respectful relationships with coworkers.
Handle multiple tasks under time pressure and complete assignments amid frequent distractions and interruptions.
Serve the public with diplomacy and respect, including during occasional encounters with irate or hostile people.
Regularly work weekend and/or evening hours; occasionally work extended and/or irregular hours; and occasionally travel out of town for training, sometimes overnight.
Possess a valid Indiana driver’s license and demonstrate a safe driving record.
Comply with the stated Hepatitis B vaccination and training requirements related to potential exposure to bloodborne pathogens and other infectious diseases.

Nice To Haves

Associate’s degree in a criminal justice field; relevant job experience may substitute for the preferred degree.

Responsibilities

Maintain interior facility security by monitoring surveillance cameras, door controls, and visitors; conducting patrols and routine dormitory searches; searching participants for contraband; and accounting for participants.
Enforce facility rules and regulations and monitor participants’ compliance with individual treatment plans; record and report inappropriate behavior to treatment personnel or a supervisor as required.
Secure or physically restrain violent or uncontrollable participants when situations demand.
Document and log shift activities and pertinent information for subsequent shifts.
Supervise and distribute meals and oversee work details and other activities in and around the facility, ensuring their proper and timely completion.
Verify participant releases for work, counseling, and approved requests, and check residents in and out according to prescribed procedures.
Monitor prescribed medication supplies and ensure participants receive appropriate medical attention as needed.
Operate a portable alcosensor and collect participant urine samples as required.
Answer the telephone and greet visitors as assigned; provide information and assistance, take messages, or direct people to the appropriate person or department; respond to inquiries about participants and facility activities.
Assist participants with role-playing difficult situations to help achieve more positive outcomes.
Testify periodically in court or disciplinary hearings as required.
Attend training seminars periodically as required or needed.
Perform related duties as assigned.