Residential Manager - Residential Services (Missoula, MT)

Aware•Missoula, MT

About The Position

AWARE is hiring a Residential Manager to oversee the day-to-day operation of a group home and support residents’ care, safety, and personal growth. The role includes directing staff and operations, maintaining treatment interventions across shifts, coordinating resident care and therapies, managing finances and records, and ensuring the home complies with State of Montana licensing standards and other applicable requirements. The manager also oversees the home’s physical environment, assigned vehicles, and equipment, and plans and supervises residents’ community, recreational, vocational, and educational activities. The Residential Manager participates in resident treatment teams, develops Individual Treatment Plans, communicates with residents, staff, families, and external agencies, and enforces safety procedures and residents’ rights. The position requires staff supervision and performance evaluations, participation in meetings and training, and work toward established key performance indicators. After hiring, the manager must complete training and pass testing in H.E.L.P. de-escalation and therapeutic holds, Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills.

Requirements

A BS/BA degree in the Human Services Field, or at least four years of direct employment experience plus two years in a supervisory or leadership position.
Must have, or be willing to obtain, a valid Montana Driver’s License.
Must have an acceptable driving record.
Must pass a criminal background check.

Responsibilities

Hire, train, supervise, counsel, direct, schedule, and evaluate staff to maintain adequate coverage and quality care.
Ensure residents receive appropriate care and support, including assistance with daily living activities, healthcare needs, and opportunities for personal growth.
Direct the day-to-day operation of the group home and maintain communication of treatment interventions across shifts.
Provide input on resident care and supervision to interested parties.
Lead and participate in developing Individual Treatment Plans and coordinating individual, group, and family therapies.
Participate as a treatment team member for residents’ cases.
Enforce safety procedures and residents’ rights.
Develop and maintain budgets, manage overtime and other finances, and manage the day-to-day finances of residents and the group home.
Ensure the group home complies with relevant state and federal regulations and licensing requirements, including Montana licensing standards and yearly licensing reviews.
Oversee the safety, cleanliness, and maintenance of the home, residents’ assigned vehicles, and other equipment.
Maintain effective communication with residents, staff, families, and external agencies.
Maintain accurate records and reports related to residents, staff, finances, and operations.
Plan, escort, participate in, and supervise residents during community and group activities, including recreational, leisure, vocational, and educational activities.
Work toward achieving key performance indicators on a regular and consistent basis.
Attend and participate in mandatory training, in-services, staff meetings, and assigned Corporate Committees.
Complete required post-hire training and pass testing in H.E.L.P. (de-escalation and therapeutic holds), Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills.