About The Position

AWARE is hiring a Residential Manager to oversee residential services and support high-quality care for consumers in a group-home setting. The role helps adults, children, and families become active members of their communities and supports personal growth. The manager coordinates staffing, treatment planning, consumer care, finances, records, menus, medications, medical appointments, and required reporting. The position also supervises and trains employees, supports compliance with AWARE policies and licensing standards, and participates in active treatment and community and family contacts.

Requirements

  • Broad knowledge of issues involving people with developmental disabilities.
  • Knowledge of procedures that promote greater independence.
  • Knowledge of therapeutic techniques and community resources.
  • Knowledge of human resource policies and procedures and techniques for enhancing employee performance.
  • Interpersonal skills to work comfortably and efficiently with professionals and para-professionals.
  • Confidence and insight in therapeutic interactions with consumers experiencing behavioral and emotional difficulties.
  • Demonstrated leadership skills and the ability to model appropriate interventions with group-home consumers.
  • Strong oral and written communication skills.
  • At least two years of experience in a community-based program for people with developmental disabilities, education, or a human services setting.
  • Administrative experience involving direct staff supervision.
  • Must have or be willing to obtain a valid Montana Driver’s License and have an acceptable driving record.
  • Must pass criminal and protective services background checks.

Nice To Haves

  • Bachelor’s degree in Human Services or a related field preferred.

Responsibilities

  • Develop workable staff schedules in coordination with other services and ensure treatment plans are communicated across shifts.
  • Contribute to consumer care and supervision by participating in treatment-plan development.
  • Provide shift coverage when needed or directed, procure relief staff as necessary, and ensure safety procedures and consumer rights are enforced.
  • Manage and regularly monitor consumers’ and the group home’s day-to-day finances, understand financial reports, and keep the overall budget within approved margins.
  • Maintain petty cash and food stamps, oversee necessary home purchases, and complete and submit required financial reports.
  • Complete monthly and quarterly reports regarding consumer treatment plans.
  • Keep consumer working files current and assist with maintaining main consumer files.
  • Supervise and monitor menu completion in accordance with CARF and licensing standards.
  • Lead and participate in active treatment, serve as a team member for consumers, and make community and family contacts as necessary or assigned.
  • Orient new employees and ensure they complete the AWARE orientation packet upon hire.
  • Provide employee supervision, counseling, and direction as needed, and complete designated staff six-month and annual performance evaluations and reviews.
  • Use HELP, including therapeutic holds, when necessary, as well as First Aid and CPR.
  • Provide approved training and in-service instruction, including sharing and encouraging AWARE Core Values, the Unconditional Care Philosophy, and approved ABA approaches and techniques.
  • Maintain licenses and training certificates required by AWARE and the State of Montana.
  • Ensure group-home employees enroll in Medication Certification class within one month of hire.
  • Notify appropriate personnel in emergencies.
  • Coordinate medical appointments and related paperwork with other services.
  • Supervise medications to ensure appropriate quantities are available at the group home and coordinate medication changes with appropriate AWARE staff.
  • Comment on group-home Incident Reports and ensure AWARE policies and procedures are followed.
  • Perform other duties as assigned.

Benefits

  • Health Insurance
  • FSA
  • HSA
  • 401k
  • Employee Assistance Program
  • Tuition Advancement
  • Professional Development
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