RESIDENTIAL MANAGER

Apis Services Inc•Philadelphia, PA

15h•$0 - $57,000

About The Position

Resources for Human Development (RHD) is seeking a full-time, salaried Residential Manager for its Opportunity Place team. Opportunity Place provides residential services and person-centered supports to help individuals achieve greater independence, community participation, and quality of life. The Residential Manager oversees residential operations, supervises staff, ensures quality services and regulatory compliance, and promotes a safe, empowering environment that supports individuals’ well-being, independence, and personal growth. The role includes direct supervision and development of Lead Direct Support Professionals and Direct Support Professionals; oversight of residential sites, support plans, staffing, safety, and service quality; coordination with individuals, teams, and leadership; and responsibility for records, expenditures, residence upkeep, and licensing readiness. The position pays $57,000 annually and follows a standard 40-hour work week. Flexibility is required for emergencies, appointments, staffing needs, and operational requirements; evening, weekend, and on-call responsibilities may be required. Employment is administered through Apis Services, Inc.

Requirements

High school diploma.
Minimum 5–6 years of experience working with adults with Intellectual and Developmental Disabilities, Behavioral Health needs, and/or Drug and Alcohol Recovery Programs.
Strong working knowledge of applicable regulations, RHD values, and program policies.
Basic computer and internet literacy.
Ability to use email, timekeeping systems, and electronic documentation systems.
Valid driver’s license.
Personal vehicle with required insurance coverage.
Successful completion of required employment screenings and clearances, including FBI clearance when applicable.
Ability to address emergencies, appointments, staffing needs, and operational requirements with schedule flexibility; evening, weekend, and on-call responsibilities may be required.
Ability to sit, stand, walk, bend, reach, kneel, stoop, crouch, and climb stairs.
Ability to frequently visit residential sites and participant homes.
Ability to occasionally exert up to 50 pounds of force, frequently exert up to 20 pounds, and regularly exert up to 10 pounds.
Ability to drive between program locations and community sites.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Previous supervisory or residential management experience.
Experience with staff development and training.
Experience managing budgets and residential operations.

Responsibilities

Directly supervise Lead Direct Support Professionals and Direct Support Professionals.
Meet regularly with staff to provide mentoring, coaching, and professional development.
Manage staff schedules, time-off requests, callouts, and coverage needs.
Participate in interviewing candidates and recommending them for employment.
Conduct staff training and performance management activities.
Model professionalism, communication, and quality service delivery; promote accountability and teamwork.
Oversee day-to-day operations of assigned residential sites.
Monitor service quality and ensure support plans are implemented.
Maintain safe, healthy, and supportive living environments and respond to crisis situations and emergencies.
Complete and submit incident reports and follow-up documentation.
Coordinate consumer activities and community participation opportunities.
Manage homes in accordance with treatment plans and ISP requirements.
Participate in planning and team meetings for individuals served.
Support person-centered planning and individualized service delivery aligned with individuals’ goals and needs.
Promote independence, self-determination, and community inclusion.
Communicate medical and behavioral concerns to appropriate leadership and nursing staff.
Manage, monitor, and reconcile site and consumer-related expenditures.
Ensure accurate and timely documentation, medication records, inventories, assessments, and progress notes.
Oversee maintenance, safety, and upkeep of residences and program vehicles.
Prepare homes and documentation for state licensing visits and inspections.
Maintain compliance with organizational policies and regulatory requirements.
Complete administrative tasks and reports as required.