RESIDENTIAL MANAGER

ROAD TO RESPONSIBILITY INC•Norwell, MA

1d•$60,840 - $60,840•Onsite

About The Position

The Residential Manager is a supervisory, senior team member responsible for supporting, evaluating, and coordinating services for adults with developmental disabilities living in a residential setting. The role supervises, evaluates, and trains staff; oversees clinical and administrative services and related paperwork; coordinates daily program operations; and provides shift coverage as needed. The manager coordinates staffing and scheduling, implements assigned behavior-plan interventions, arranges appointments and transportation, administers medications as required, and supports the development and implementation of Individual Support Plans. The role also handles staff supervision, meetings, payroll, budgets, records, training, house maintenance coordination, family and community contacts, safety and exposure-control procedures, and ongoing professional development. The position requires adherence to agency policies, safety standards, and service philosophies.

Requirements

Previous residential experience.
Previous supervisory experience.
Valid driver's license.
Basic knowledge of Microsoft Word and the internet.
Successful completion and maintenance of all state- and agency-mandated trainings, including medication administration.
Willingness to authorize a Criminal History Background Check (CORI) and release information concerning allegations from the Disabled Persons Protection Commission (DPPC), Department of Developmental Services (DDS), and other agencies.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Fluency in English.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to communicate effectively with individuals under supervision, organization employees, families, and community members.
Ability to carry out detailed written or oral instructions.
Ability to meet the physical demands of the role, including frequently lifting or moving up to 25 pounds and occasionally lifting or moving up to 100 pounds.

Nice To Haves

BA/BS degree in a Human Service discipline.

Responsibilities

Schedule full-time, part-time, and relief staff to cover all shifts efficiently and cost-effectively, and personally cover open shifts as necessary.
Implement assigned behavior-plan interventions, which may include physical restraint.
Maintain a valid driver's license and provide transportation as required by the program.
Coordinate medical, dental, therapeutic, and related service appointments.
Administer medications as required and in accordance with medication-administration procedures.
Work with the Program Director to interview, train, and evaluate staff.
Supervise program staff and facilitate monthly supervision meetings using the established format.
Complete assigned administrative and clinical paperwork by required deadlines.
Assist and train Direct Care staff in all phases of ISP development, implementation, and evaluation, ensuring timelines are met for assessments, objectives, implementation strategies, behavior plans, contracts, and interventions.
Perform direct-care duties as needed, including instructing, supervising, and evaluating individuals in community-living areas specified in their support plans.
Attend meetings regarding individuals under supervision.
Conduct weekly staff meetings and meet with the supervisor weekly.
Monitor program spending and adhere to budget limits.
Maintain accurate employee work records, including monitoring and scheduling mandated staff trainings.
Participate in on-the-job training and coach new co-workers as directed.
Oversee house maintenance by coordinating with the Operations Department.
Complete bi-weekly payroll.
Maintain contact with individuals' families or guardians, Day Program staff, and other relevant parties.
Maintain QUEST evaluation standards.
Attend at least six in-service trainings, workshops, or seminars each year for continued professional development.
Develop and, as necessary, modify a program-specific Exposure Control Plan to comply with OSHA's Bloodborne Pathogens Standard, and train staff accordingly.
Adhere to agency safety standards, policies, procedures, and service philosophies.
Perform additional duties or substitute for others as required, including duties at other programs.