Residential Manager Kelly Corners

Springbrook•Oneonta, NY

About The Position

The Residential Manager is responsible for the overall function and oversight of assigned community home locations. This role is for a creative, flexible, organized, and compassionate leader who helps ensure each home is a place of shelter, safety, and serenity for its residents. The manager trains, guides, and engages Direct Support Professionals, supporting them as they facilitate meaningful choice for residents. The Residential Manager hires, trains, supervises, engages, and retains Assistant Residential Managers and Direct Support Professionals. The role also oversees staff operations, documentation, regulatory compliance, resident safety, medication certification, and the administration of residents’ personal allowance funds. The manager collaborates with residents, families, advocates, legal guardians, and other members of the treatment team. The typical schedule is Monday through Friday, 8 a.m. to 4 p.m., with one weekend day per month. The schedule may change according to program needs and workload, including day, evening, overnight, weekend, and holiday hours. Managers participate in a 24-hour on-call rotation and may need to respond in person in specified situations involving resident health and safety.

Requirements

At least two years of supervisory experience required.
Ability to work a flexible schedule.
Ability to lift 50 pounds independently and assist in lifting weights exceeding 50 pounds.
Meet the requirements to drive Springbrook vehicles as required.
Complete Springbrook New Manager Orientation.
Ability to perform all physical interventions.
Computer literacy and ability to learn Springbrook operating systems and applicable software.
Ability to create and present written reports and respond to questions about them.
Good analytical, written and oral communication, interpersonal, time-management, and organizational skills.

Nice To Haves

College degree preferred; a combination of education and/or experience may meet the position requirements.
At least three years of experience working with individuals with developmental disabilities preferred.
Four years of supervisory experience preferred.

Responsibilities

Oversee the overall function and operations of assigned location(s).
Hire, train, supervise, engage, and retain Assistant Residential Managers and Direct Support Professionals.
Ensure employees support the personal outcomes, safety, and security of individuals receiving services.
Conduct or participate in Life Plan meetings, assessments, and other meetings with individuals receiving services and service providers.
Conduct clinical and administrative reviews of Habilitation Plans, monthly notes, and Medicaid billing for compliance.
Review required documentation for compliance with policies, procedures, laws, and regulations.
Ensure compliance with regulations and policies and procedures set by regulating agencies and State and Federal laws.
Manage staff schedules, time and attendance, paid time off requests, learning compliance, and other staff-related operations.
Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports.
Communicate and collaborate with family members, advocates, legal guardians, and other treatment team members.
Follow applicable regulations and manage incident reporting, investigations, IRMA entry, follow-up, and completion of recommendations as needed.
Identify, report, and correct safety hazards, including physical plant problems, and complete monthly and as-needed fire drills.
Audit resident personal allowance funds and follow Springbrook policies and procedures.
Maintain medication certification in accordance with Springbrook policies.
Participate in the 24-hour on-call rotation and respond in person when specified situations involving resident health and safety require it.
Uphold Springbrook’s Mission and Vision.
Complete Springbrook New Manager Orientation.
Perform other duties as assigned.