Residential Manager - Residential Services (Great Falls, MT)

Aware•Great Falls, MT

20h

About The Position

AWARE is hiring a Residential Manager to oversee the day-to-day operation of a group home and support residents’ care, safety, and personal growth. The role provides direction to staff and helps ensure residents receive appropriate support, healthcare, and opportunities to build skills and participate in their community. The Residential Manager oversees staffing, budgets, regulatory compliance, safety, maintenance, communication, and record keeping. The manager participates in treatment planning and case-team work, coordinates therapies, and ensures treatment interventions are communicated across shifts. The role also supervises and evaluates employees, manages residents’ and group-home finances, and plans and supervises residents’ community and group activities. After hiring, the Residential Coordinator will receive training and is expected to pass testing in de-escalation and therapeutic holds (H.E.L.P), medication certification, First Aid/CPR, blood-borne pathogens, client/employee health and safety, and behavior intervention skills.

Requirements

A BS/BA degree in a Human Services field, or at least four years of direct employment experience together with two years in a supervisory or leadership position.
Must have or be willing to obtain a valid Montana Driver’s License.
Must have an acceptable driving record.
Must pass a criminal background check.
Upon hiring, complete training and pass testing in H.E.L.P (de-escalation and therapeutic holds), Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills.

Responsibilities

Hire, train, supervise, and schedule staff to ensure adequate coverage and quality care.
Ensure residents receive appropriate care, support, assistance with daily living and healthcare needs, and opportunities for personal growth.
Develop and maintain budgets, manage overtime and other finances, and keep the home within established financial parameters.
Ensure the group home complies with applicable state and federal regulations and licensing requirements.
Oversee the home’s physical environment to ensure it is safe, clean, and well-maintained.
Communicate effectively with residents, staff, families, and external agencies.
Maintain accurate records and reports related to residents, staff, finances, and operations.
Direct the day-to-day operation of the group home.
Ensure treatment interventions are maintained and communicated across shifts.
Provide input regarding resident care and supervision to interested parties.
Lead and participate in developing Individual Treatment Plans and coordinating individual, group, and family therapies.
Enforce safety procedures and residents’ rights.
Manage the day-to-day finances of residents and the group home.
Oversee maintenance of residents, assigned vehicles, and other equipment.
Participate as a treatment team member for all residents’ cases in the group home.
Adhere to Montana licensing standards and participate in yearly licensing reviews.
Provide employee supervision, counseling, and direction as needed, including completing performance evaluations.
Plan, escort, participate in, and supervise residents during community and group activities, including recreational, leisure, vocational, and educational activities.
Work toward achieving key performance indicators consistently.
Attend mandatory training, in-services, staff meetings, and assigned Corporate Committees.