RESIDENTIAL LIVING SPECIALIST

EAGLE STAR HOUSING INC•Town of Pembroke, NY

4d•$18 - $18•Onsite

About The Position

The Residential Living Specialist will be responsible for assisting with the day-to-day operations of the Pembroke Transitional Housing Program in accordance with Eagle Star Housing policies and procedures. Provides direct care services to the homeless population. Pembroke Transitional Housing program is a 16-bed shelter responsible for vulnerable homeless populations located in East Pembroke, NY. It is a 24/7 program with required staffing on all shifts. Candidate must have flexibility in shift availability.

Requirements

Ability to read, analyze, and interpret general procedures and policies.
Ability to write reports.
Ability to effectively present information and respond to questions from groups of managers and residents.
Ability to calculate figures and amounts such as proportions and percentages.
Ability to define problems, collect data, establish facts, and report to supervisor.
Knowledge of Microsoft Office.

Responsibilities

Responsible for assisting the House Manager with resident admissions, admission material and resident discharges.
Leading by example and practicing good judgement and boundaries.
Assists with meal preparation and menu planning.
Respects and maintains resident confidentiality and demonstrates a positive and caring attitude toward all residents and staff.
Assists the House Manager with coordination of resident appointments and transport.
Performs the daily operations of the TH program including the processing of intakes and referrals for admission into the house as identified in shift responsibilities list.
Responsible for making sure the environment is safe and residents are adhering to house rules.
Practices and promotes positive peer and resident relations.
Communicates with other care providers and referral sources to increase the understanding of residents problems and assets.
Participates in and promotes quality improvement and maintains clear communications with the Housing Manager regarding house needs and incidents.
Maintains a continuous physical presence within the house during working hours and responds to request for assistance.
When out of office the phone must be taken when not in office.
Identifies opportunities for improvement in all aspects of the house.
Assists with implementation of polices and programs.
Functions as member of an interdependent team member and effectively communicates with residents and visitors to resolve inquiries and responds in a timely manner to inform the Housing Manager of operational issues within area of responsibility.
Identifies and promptly addresses unsafe practices and other safety issues in the house.
Report incidents and vital information to the Housing Manager
Participates in all fire safety, infection control and other mandatory training.
Accepts responsibility for personal professional development and demonstrates desire for personal growth.
Performs other duties as assigned.