RESIDENTIAL LIVING SPECIALIST

EAGLE STAR HOUSING INC•Town of Pembroke, NY

4d•$18 - $18•Onsite

About The Position

The Residential Living Specialist will be responsible for assisting with the day-to-day operations of the Pembroke Transitional Housing Program in accordance with Eagle Star Housing policies and procedures. Provides direct care services to the homeless population. Pembroke Transitional Housing program is a 16-bed shelter responsible for vulnerable homeless populations located in East Pembroke, NY. It is a 24/7 program with required staffing on all shifts. Candidate must have flexibility in shift availability.

Requirements

Ability to read, analyze, and interpret general procedures and policies.
Ability to write reports.
Ability to effectively present information and respond to questions from groups of managers and residents.
Ability to calculate figures and amounts such as proportions and percentages.
Ability to define problems, collect data, establish facts, and report to supervisor.
Knowledge of Microsoft Office.

Responsibilities

Assisting the House Manager with resident admissions, admission material and resident discharges.
Leading by example and practicing good judgement and boundaries.
Assisting with meal preparation and menu planning.
Respecting and maintaining resident confidentiality and demonstrating a positive and caring attitude toward all residents and staff.
Assisting the House Manager with coordination of resident appointments and transport.
Performing the daily operations of the TH program including the processing of intakes and referrals for admission into the house as identified in shift responsibilities list.
Making sure the environment is safe and residents are adhering to house rules.
Practicing and promoting positive peer and resident relations.
Communicating with other care providers and referral sources to increase the understanding of residents problems and assets.
Participating in and promoting quality improvement and maintaining clear communications with the Housing Manager regarding house needs and incidents.
Maintaining a continuous physical presence within the house during working hours and responding to request for assistance.
Taking the phone when not in office.
Identifying opportunities for improvement in all aspects of the house.
Assisting with implementation of policies and programs.
Functioning as a member of an interdependent team and effectively communicating with residents and visitors to resolve inquiries and responding in a timely manner to inform the Housing Manager of operational issues within area of responsibility.
Identifying and promptly addressing unsafe practices and other safety issues in the house.
Reporting incidents and vital information to the Housing Manager.
Participating in all fire safety, infection control and other mandatory training.
Accepting responsibility for personal professional development and demonstrating desire for personal growth.
Performing other duties as assigned.