RESIDENTIAL LIVING SPECIALIST

EAGLE STAR HOUSING INC•Town of Farmington, NY

3d•$20 - $20•Onsite

About The Position

Eagle Star Housing is seeking compassionate, motivated, and organized individuals to join their team as Transitional Housing Program Staff Members. This role is a meaningful opportunity to support individuals, including veterans and other vulnerable populations, on their journey toward stability, independence, and renewed purpose. The position involves being the heart of the home, cooking and serving dinner, maintaining a clean and safe environment, and providing case management services. The ideal candidate will have experience working with vulnerable populations, knowledge of social security/disability benefits, familiarity with mental health services and housing resources, strong interpersonal and organizational skills, and a passion for empowering individuals.

Requirements

Experience working with veterans or other vulnerable populations.
Knowledge of social security/disability benefits and the referral process.
Familiarity with mental health services, housing resources, and case coordination.
Strong interpersonal skills, patience, and the ability to maintain clear boundaries.
Organizational skills for tracking documentation, appointments, and client progress.
A heart for service and a passion for empowering individuals to thrive.
A willingness to learn more about assisting individuals in their housing journeys.
Ability to read, analyze, and interpret general procedures and policies.
Ability to write reports.
Ability to effectively present information and respond to questions from groups of managers and residents.
Ability to calculate figures and amounts such as proportions and percentages.
Ability to define problems, collect data, establish facts, and report to supervisor.
Knowledge of Microsoft Office.

Responsibilities

Cook and serve dinner for up to 15 residents.
Maintain a clean, safe, and respectful environment.
Develop service plans tailored to each resident’s needs and goals.
Conduct weekly one-on-one case meetings.
Write accurate, timely case notes and documentation.
Make referrals to community resources, including the VA, mental health providers, and social service agencies.
Guide new residents through the intake and orientation process.
Help new residents adjust to communal living.
Ensure residents understand and follow house expectations.
Promote mutual respect and personal growth.
Collaborate with the Housing Manager and external providers to coordinate care and identify support strategies.
Stay present in the house throughout the shift to assist and respond to resident needs in real-time.
Promote a culture of accountability, dignity, and hope.