RESIDENTIAL LIVING SPECIALIST

EAGLE STAR HOUSING INC•Village of Spencerport, NY

2d•$18 - $19•Onsite

About The Position

Eagle Star Housing is seeking a compassionate, motivated, and organized individual to join their team as a Transitional Housing Program Staff Member. This role focuses on supporting veterans and other vulnerable populations in their journey toward stability, independence, and renewed purpose. The current opening is for a Full-Time Overnight position at Spencerport House.

Requirements

Experience working with veterans and/or other vulnerable populations.
Knowledge of the social security/disability benefits referral process.
Familiarity with mental health services, housing resources, and case coordination.
Strong interpersonal skills, patience, and the ability to maintain clear boundaries.
Organizational skills for tracking documentation, appointments, and client progress.
A heart for service and a passion for empowering individuals to thrive.
Ability to read, analyze, and interpret general procedures and policies.
Ability to write reports.
Ability to effectively present information and respond to questions from groups of managers and residents.
Ability to calculate figures and amounts such as proportions and percentages.
Ability to define problems, collect data, establish facts, and report to supervisor.
Knowledge of Microsoft Office.

Responsibilities

Prep dinner for up to 15 residents.
Help maintain a clean, safe, and respectful environment.
Provide Case Management Support to Residents, including developing service plans, conducting one-on-one case meetings, writing accurate case notes and documentation, and making referrals to community resources.
Guide new residents through the intake and orientation process.
Ensure residents understand and follow house expectations while promoting mutual respect and personal growth.
Collaborate with the Housing Manager and external providers to coordinate care and identify support strategies.
Stay present in the house throughout the shift to assist and respond to resident needs in real-time.
Promote a culture of accountability, dignity, and hope.