Residential Lease Portfolio Manager

The Jewish Board•New York, NY

10d

About The Position

The Residential Lease Portfolio Manager leads The Jewish Board’s real estate operations for adult housing scattered-site apartment programs. The role oversees leases, landlord partnerships, property issues, and unit maintenance so apartments are well managed, compliant, and ready to support residents and programs. The Manager is the primary point of contact for landlords, negotiates new and existing leases, and works closely with program staff and leadership. The role supervises the Real Estate Coordinator and oversees the Real Estate–Landlord SYSAID ticket function, ensuring tickets and corrective actions are tracked and resolved. The position is suited to an organized, solutions-oriented professional who will build on the existing foundation, strengthen systems and processes, bring forward new ideas, and help shape the growth of the real estate function. It begins with a full-time, in-office schedule at headquarters. After demonstrating understanding and proficiency in the essential functions, as determined by the supervisor, the employee becomes eligible to transition to a hybrid schedule.

Requirements

Bachelor’s degree preferred.
3–5 years of experience in real estate, property management, lease administration, or a related field.
Demonstrated experience managing landlord relations, property issues, lease renewals, and day-to-day real estate operations.
Strong organizational, written communication, and professional skills.
Strong computer skills, including proficiency in Microsoft Excel, and the ability to quickly learn new systems and tools.
Ability to use a computer and standard office equipment for extended periods.

Nice To Haves

Supervisory experience preferred.
Bilingual English/Spanish preferred.

Responsibilities

Negotiate new apartment leases, extensions, renewals, and terminations to secure terms that protect The Jewish Board and meet program needs.
Review and evaluate lease changes and clarify tenant and landlord responsibilities.
Monitor lease and rent payments throughout each lease term and promptly resolve discrepancies.
Track lease expirations and plan renewals or relocations well ahead of deadlines.
Build and maintain productive relationships with landlords, brokers, and realtors.
Coordinate the identification and securing of suitable replacement apartments with landlords, brokers, and program staff.
Oversee the Real Estate–Landlord SYSAID ticket function maintained by the Real Estate Coordinator, monitoring progress and ensuring tickets and corrective actions are resolved promptly and compliantly.
Maintain accurate, organized, audit-ready lease files.
Supervise, coach, and support the Real Estate Coordinator and other staff as assigned.
Participate in regularly scheduled meetings with program staff and collaborate with programs and the Facilities Department as part of an integrated service delivery team.
Ensure adherence to The Jewish Board and regulatory agency policies, procedures, and regulations.
Identify opportunities to streamline workflows, improve tracking and reporting, and strengthen the real estate function with new ideas.
Lead special projects as assigned and perform other duties as assigned.