Residential Lease Portfolio Manager

The Jewish Board•New York, NY

11d•$66,300 - $66,300•Hybrid

About The Position

The Residential Lease Portfolio Manager leads The Jewish Board’s real estate operations for adult housing scattered-site apartment programs. The role oversees leases, landlord partnerships, property issues, and unit maintenance to ensure apartments are well managed, compliant, and ready to support residents and programs. The Manager serves as the primary point of contact with landlords, negotiates new and existing leases, and cultivates collaborative partnerships. The position works closely with program staff and leadership and supervises the Real Estate Coordinator, who maintains the Real Estate–Landlord SYSAID ticket function and supports adult housing programs. The Manager oversees this function and ensures tickets and corrective actions are tracked and resolved. The role calls for an organized, solutions-oriented professional who is eager to build on existing operations, strengthen systems and processes, introduce fresh ideas, and help shape the growth of the real estate function. It requires a commitment to The Jewish Board’s mission and to providing safe, stable housing.

Requirements

3–5 years of experience in real estate, property management, lease administration, or a related field.
Demonstrated experience managing landlord relations, property issues, lease renewals, and day-to-day real estate operations.
Strong organizational, written communication, and professional skills.
Strong computer skills, including proficiency in Microsoft Excel, and the ability to quickly learn new systems and tools.
Ability to use a computer and standard office equipment for extended periods.

Nice To Haves

Bachelor’s degree preferred.
Supervisory experience preferred.
Bilingual English/Spanish preferred.

Responsibilities

Negotiate new apartment leases, extensions, renewals, and terminations, securing terms that protect The Jewish Board and meet program needs.
Review and evaluate lease changes and clarify tenant and landlord responsibilities.
Monitor lease and rent payments and promptly resolve discrepancies.
Track lease expirations and plan renewals or relocations well ahead of deadlines.
Build and maintain productive relationships with landlords, brokers, and realtors.
Coordinate the identification and securing of suitable replacement apartments with landlords, brokers, and program staff.
Oversee the Real Estate–Landlord SYSAID ticket function maintained by the Real Estate Coordinator, monitoring progress and ensuring tickets and corrective actions are resolved in a timely and compliant manner.
Maintain accurate, well-organized, audit-ready lease files.
Supervise, coach, and support the Real Estate Coordinator and other staff as assigned.
Participate in regularly scheduled meetings with program staff and collaborate with programs and the Facilities Department as part of an integrated service delivery team.
Ensure adherence to The Jewish Board and regulatory agency policies, procedures, and regulations.
Identify opportunities to streamline workflows, improve tracking and reporting, and introduce ideas that strengthen the real estate function.
Lead special projects as assigned and perform other duties as assigned.