Residential Lead HVAC Service Technician for Work With Your Handz
HIKINEX•Danbury, CT
•Onsite
About The Position
We are seeking a skilled and experienced Residential Lead HVAC Service Technician to join our team. This role involves leading and executing advanced diagnostics, repairs, and maintenance on a wide variety of residential HVAC systems. You will act as the senior technical resource, providing expert guidance and mentorship to less experienced technicians. The ideal candidate will have a strong technical background, excellent customer service skills, and proficiency with technology for job management.
Requirements
- 3-5 years of experience in residential HVAC service and repair.
- D-2 (Heating, Piping & Cooling Limited) License is REQUIRED.
- Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring.
- Strong technical knowledge of residential HVAC system components, electrical systems, and refrigeration principles.
- Proficiency with technology, including using an iPad and company smartphone for daily job management.
- Must have a valid driver's license and maintain a clean driving record.
Responsibilities
- Lead and execute advanced diagnostics, repairs, and maintenance on a wide variety of residential HVAC systems (furnaces, heat pumps, AC units, boilers, etc.).
- Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls.
- Ensure all service work adheres strictly to manufacturer specifications, local codes, and safety standards.
- Provide exceptional customer service by clearly explaining system issues, repair options, and preventive maintenance plans to homeowners.
- Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication.
- Ensure the company vehicle is fully stocked, organized, and properly maintained.
- Complete all service-related paperwork accurately and promptly, including warranty forms and detailed reports.
Benefits
- Competitive Pay (Depending on Experience and License)
- Company Phone and iPad provided for efficient job management.
- A stable work environment where your leadership is valued.
- Continuous professional training and development opportunities.
- Medical, dental, and vision insurance
- Long-term disability, short-term disability, and company-paid life insurance.
- 401K plan with company match.
- PTO and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
