Residential Intermediate Care Administrator

Quest•Tampa, FL

About The Position

The Residential Intermediate Care Administrator provides leadership and oversight for the day-to-day operations of an ICF/ID residential program serving individuals with developmental disabilities. The role is responsible for client care, staff management, regulatory compliance, facility safety, and operational and financial performance. The administrator promotes person-centered services and maintains relationships with healthcare providers and community partners.

Requirements

Bachelor's degree from an accredited college or university plus at least 2 years of verifiable experience working directly with individuals receiving services or related experience; OR a high school diploma plus at least 5 years of related experience working directly with individuals receiving services.
1–3 years of supervisory experience.
Valid Florida driver's license and reliable transportation.
Ability to operate 10–12 passenger vans and wheelchair-accessible buses.
Strong leadership, communication, problem-solving, organizational, and regulatory-compliance skills.
Ability to respond to facility needs during emergencies and severe weather events.

Nice To Haves

Experience supporting individuals with developmental or intellectual disabilities is strongly desired.
At least 1 year of QIDP experience is preferred.

Responsibilities

Oversee daily facility operations and maintain a safe, welcoming, and homelike environment for clients.
Ensure compliance with ICF/ID requirements and applicable state and federal regulations; maintain facility certification and support Medicaid and AHCA reviews.
Promote high-quality, person-centered services, continuous Active Treatment, and appropriate client-to-staff ratios.
Recruit, hire, train, supervise, and develop direct reports; set performance expectations and address performance concerns.
Support employee engagement, recognition, retention, and collaboration across departments.
Develop and manage the annual operating budget, monitor expenses, and use organizational resources effectively.
Oversee consultants, vendors, contracts, facility maintenance, vehicles, grounds, and other operational resources.
Lead risk management and life-safety activities and ensure required documentation and corrective actions are completed.
Monitor and respond appropriately to concerns involving client abuse, neglect, or exploitation, following reporting requirements and organizational policy.
Maintain and annually update the facility's Comprehensive Emergency Management Plan and oversee emergency preparedness, including hurricane response and evacuation when necessary.
Participate in management meetings, required training, and an on-call rotation to provide 24-hour administrative coverage.
Build and maintain productive relationships with healthcare providers and community partners.