ALD Intermediate System Administrator

Paradigm Max Q•Havelock, NC

8d•Onsite

About The Position

The Intermediate System Administrator provides technical support for the Aviation Logistics Department (ALD) IT infrastructure in support of the 2nd Marine Aircraft Wing's aviation readiness and deployable capability. The role maintains and supports ALD servers, applications, and networks; manages user access and basic security; and provides first- and second-level help desk support to keep ALD IT systems reliable and mission-ready. This position is contingent upon contract award and is onsite in Cherry Point, North Carolina. An active Secret clearance is required and must be maintained. Paradigm Max Q is a rapidly growing SDVOSB founded in 2023. The company describes its mission as delivering measurable results that strengthen national defense and empower those who serve, through operational excellence, accountability, disciplined execution, and innovative thinking. Success in the role means keeping ALD IT infrastructure reliable and available; processing user access and permissions accurately and on time through Active Directory and SAAR; ensuring onboarding, offboarding, and mailbox management run smoothly; and resolving or appropriately escalating tier 1–2 help desk issues so ALD personnel remain mission-ready.

Requirements

Must be able to perform the PWS C.5.6 duties covering system and network support, user and security management, and technical and help desk support.
Must hold and maintain a minimum Secret clearance.
Experience requirements depend on education: without a degree, 12 years of general experience and 9 years of specific experience; with an associate's degree, 10 years of general experience and 7 years of specific experience; with a bachelor's degree, 5 years of general and 5 years of specific experience; with a master's degree, 6 years of general and 3 years of specific experience; or with a PhD, 4 years of general and 1 year of specific experience.

Nice To Haves

Active Directory administration.
Server and operating system troubleshooting.
Experience in a Department of the Navy or USMC aviation logistics IT environment.
Familiarity with Department of the Navy cybersecurity/information assurance standards.

Responsibilities

Maintain, configure, and support ALD IT infrastructure, including servers and software applications.
Diagnose and resolve network connectivity and hardware issues.
Monitor network performance to support reliability.
Process user access requests, including SAAR forms, and manage permissions through Active Directory.
Implement basic security measures and assist with employee onboarding and offboarding.
Manage OMB mailboxes.
Provide first- and second-level technical support for workstations, printers, and other peripherals; escalate complex issues as needed.