Residential HVAC Service Technician

Isaac Heating & Air Conditioning•Canandaigua, NY

7d•$25 - $30•Onsite

About The Position

Isaac Heating & Air Conditioning is seeking a Residential HVAC Service Technician for its Canandaigua, New York location. The ideal candidate is eager to learn and grow and wants to continue developing the skills needed to become a proficient, effective residential service technician. For more than 75 years, Isaac Heating and Air Conditioning has served the heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. The company is one of the nation's largest privately held HVAC/R contractors and serves more than 35,000 clients annually. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company. The position services and troubleshoots HVAC equipment, communicates with homeowners about their concerns, documents completed work, and maintains high standards for customer service and safety. The starting hourly base wage is $25–$30, with the possibility of more based on experience. Total compensation may vary according to experience, location, skills, and education.

Requirements

High school diploma or equivalent.
Valid driver's license and clean driving record.
Ability to lift and move up to 50 pounds.
Excellent written, verbal, and active listening skills.
Exceptional customer service skills.
Technical knowledge.
Strong organizational skills.
Ability to work independently and as part of a team.
Customer-focused approach.
Problem-solving skills.

Nice To Haves

2–5 or more years of HVAC experience.
OSHA 10 certification.
EPA Universal certification.

Responsibilities

Service equipment according to established schedules and company standards, within acceptable time frames, and troubleshoot and rectify potential problems at the service location.
Interact with homeowners to educate them, build relationships, and understand and address their HVAC concerns.
Legibly and accurately document all completed work according to company policy and submit documentation daily.
Build and maintain customer relationships in the field to ensure excellent service and enhance the company's image.
Follow all safety procedures, including safe driving practices and not using mobile devices in vehicles.
Apply product knowledge and seek additional training or education as appropriate.