Residential HVAC Service Technician
About The Position
Isaac Heating & Air Conditioning is seeking an experienced Residential HVAC Service Technician for its Rochester, New York location. The technician performs residential HVAC repair and maintenance thoroughly and accurately, services equipment according to established schedules and company standards, and troubleshoots and resolves problems at customer locations. The role also involves educating homeowners, building customer relationships, documenting completed work, following safety procedures, and applying product knowledge while pursuing additional training as appropriate. Isaac Heating and Air Conditioning has served homeowners and businesses in Upstate and Central New York for over 75 years and services more than 35,000 clients annually. It is one of the nation's largest privately held HVAC/R contractors and partners with HVAC and plumbing companies throughout the United States.
Requirements
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Ability to lift and move up to 50 pounds.
- Prior HVAC work experience; 2–5 years of HVAC experience is preferred.
Nice To Haves
- EPA Universal Certification.
- OSHA 10-hour Construction Course.
- 2–5 years of HVAC experience.
Responsibilities
- Service equipment according to established schedules and company standards, within acceptable time frames, and troubleshoot and rectify potential problems at customer locations.
- Interact with homeowners to educate them, build relationships, and understand and address their HVAC concerns.
- Document all work completed legibly and accurately according to company policy and submit documentation daily.
- Build and maintain customer relations in the field to ensure excellent customer service and enhance the company's image.
- Follow safety procedures, including safe driving habits and not using mobile devices in vehicles.
- Apply product knowledge and seek additional training or education as appropriate.
Benefits
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid vacation and sick time.
- Annual tool and uniform allowances.
- Competitive base pay of $25–$35 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
