Residential HVAC Service Technician

Summers of Brownsburg Inc•Noblesville, IN

23d

About The Position

The Residential HVAC Service Technician services and repairs heating and cooling systems in customers’ homes. The role involves diagnosing issues, determining service needs, recommending solutions, quoting repairs or replacements, and completing approved work while providing excellent customer service. Technicians may also install supporting indoor air quality (IAQ) products according to manufacturer specifications and applicable codes. The company describes itself as a continually growing, close-knit, employee-owned organization that offers opportunities for personal and professional growth. Technicians are expected to attend training to expand their knowledge and pursue further certifications. The position includes on-call assignments and backup duties as required.

Requirements

EPA certification.
Experience in residential HVAC service and sales.
Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
Ability to interact and communicate effectively with customers in their homes and businesses.
Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic repairs of HVAC appliances and fixtures.
Ability to learn to troubleshoot and repair a variety of residential HVAC systems.
Ability to lift and maneuver equipment weighing up to 75 pounds.
Ability to crawl, climb, kneel, squat, bend, reach overhead, and climb and work on ladders.
Ability to use hand and power tools.
Valid driver's license.
Successful completion of drug testing and background checks as conditions of employment.

Nice To Haves

Willingness to attend training to expand knowledge and areas of expertise and pursue further certifications.

Responsibilities

Service and repair residential heating and cooling systems.
Diagnose system issues and determine service needs.
Quote prices and accurately recommend repairs or replacements.
Complete proposed work as quoted.
Inspect systems thoroughly.
Install supporting IAQ products according to manufacturer specifications and applicable codes.
Communicate professionally and respectfully with customers, office staff, and coworkers.
Participate in on-call assignments and provide backup as required.
Attend required staff meetings and training sessions.
Follow company policies and procedures.
Contribute to a professional and friendly work environment and work hard, smart, and efficiently.
Perform other duties as assigned.