Residential HVAC Service Technician

Service First Heating and Cooling•Canal Winchester, OH

8d•Onsite

About The Position

Service First Heating & Cooling is looking for an experienced Residential HVAC Service Technician to join our growing, family-owned team. This is primarily a service and diagnostic position, with opportunities to assist our installation team when needed. We’re looking for someone who enjoys troubleshooting, takes pride in doing quality work, communicates well with homeowners, and is willing to pitch in as part of a team. And one of the biggest differences at Service First: NO ON-CALL REQUIRED. We believe HVAC technicians should be skilled tradespeople and trusted advisors—not high-pressure salespeople. Our approach is simple: diagnose the problem correctly, fix what makes sense to fix, give customers honest options, and let them make the decision that's right for their home. If that sounds like the way you believe HVAC service should be done, we'd like to talk.

Requirements

3-5+ years of residential HVAC experience with strong service/diagnostic experience.
EPA (Universal) certification required.
Strong mechanical aptitude and troubleshooting skills.
Ability to read and interpret schematics, wiring diagrams, and installation manuals.
Excellent customer service and communication skills with ability to clearly explain system issues and provide honest recommendations.
Valid driver’s license and a clean driving record.
Ability to lift heavy equipment, work in various weather conditions, and perform physically demanding tasks.

Nice To Haves

NATE certified or ability to obtain within 1 year of hiring.

Responsibilities

Diagnose, troubleshoot, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and indoor air quality products.
Perform routine maintenance and system tune-ups to ensure optimal performance and efficiency.
Accurately assess system issues and recommend solutions to homeowners.
Assist with installing HVAC systems including furnaces, air conditioners, heat pumps, and ductless units
Accurately document findings, repairs, and recommendations on service tickets
Educate homeowners on system condition and present repair, replacement, or other optional services when appropriate.
Maintain a clean work area and professional appearance
Ensure all work is performed safely and in compliance with industry regulations.
Provide excellent customer service and uphold company values
Assist with training new technicians as needed