Residential HVAC Service Technician
About The Position
The Residential HVAC Service Technician services and repairs heating and cooling systems in customers’ homes. The role involves diagnosing system issues, identifying service needs, quoting repairs or replacements, completing approved work, and providing professional customer service. Technicians may also install supporting indoor air quality (IAQ) products in accordance with manufacturers’ specifications and applicable codes. The position requires residential HVAC experience, EPA certification, use of hand and power tools, and participation in on-call assignments, meetings, and training. The role includes physical work such as lifting equipment up to 75 pounds and climbing ladders.
Requirements
- EPA certification.
- Experience in residential HVAC service and sales.
- Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
- Ability to interact and communicate effectively with customers in their homes and businesses.
- Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic HVAC appliance and fixture repairs.
- Ability to learn to troubleshoot and repair a variety of residential HVAC systems.
- Ability to attend training to expand knowledge and expertise; further certifications are expected.
- Ability to lift and maneuver equipment up to 75 pounds.
- Ability to crawl, climb, kneel, squat, bend, reach overhead, and work on ladders.
- Ability to use hand and power tools.
- Valid driver’s license.
- Must meet drug testing and background check conditions of employment.
Responsibilities
- Service and repair residential heating and cooling systems.
- Diagnose HVAC issues, determine service needs, and provide solutions.
- Inspect systems thoroughly and accurately quote repairs or replacements.
- Complete proposed work as quoted.
- Install supporting IAQ products according to manufacturers’ specifications and applicable codes.
- Communicate professionally and respectfully with customers, office staff, and coworkers.
- Participate in on-call assignments and provide backup as required.
- Attend required staff meetings and training sessions.
- Follow company policies and procedures.
- Maintain a positive attitude and promote a professional, friendly work environment.
- Perform other duties as assigned.
Benefits
- Paid holidays
- Vacations
- Health insurance
- Dental insurance
- Short- and long-term disability
- 401(k) with company match
- Company-paid short-term disability and life insurance
- Holiday pay for the employee’s birthday
- Employee ownership through an Employee Stock Ownership Plan
- Competitive base pay
- Opportunities for personal and professional growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
