Residential HVAC Service Technician

Roscoe Brown Inc•Tullahoma, TN

11d•Remote

About The Position

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are HIRING IMMEDIATELY for skilled HVAC Residential Service Technicians! We offer multiple opportunities for certifications and training within each role. Technicians receive Nexstar training, on-site proctor for EPA certification, and more. We also have a state-of-the-art training center, SPARK Academy.

Requirements

Required understanding of mechanical and electrical components of HVAC Residential systems.
Strong ability to troubleshoot equipment breakdowns using dig volt meters and electronic tools.
Knowledge of HVAC, refrigeration, boiler, chiller, cooling tower, pumps, drives, and chemical mechanical and electrical maintenance.
Independent and able to work in a timely manner, with a goal to always ensure the job is done correctly the first time.
Ability to follow written and verbal directions as given by managers and leadership.
Excellent customer service skills with customers and office staff.
All candidates are required to undergo a pre-employment background check and drug screening.
Must possess a valid driver’s license.
Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment.

Nice To Haves

Ability to successfully diagnose and repair residential heating and cooling systems.
Desire to work daily to ensure our customers have healthy home and living conditions.
Skilled communicated that educates and helps customers to make informed and confident buying decisions.
Willingness to always go above and beyond with customer service.
Maintains company core values in each work environment – positivity, respect, integrity, and commitment.
Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians.

Responsibilities

Diagnose, maintain and repair heating, ventilation, and cooling units for both commercial or residential customers.
Troubleshoot equipment breakdowns using dig volt meters and electronic tools.
Understand Company pricing and generate appropriate customer invoice and payment at job site.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Organize and document all equipment needed for each scheduled job.
Communicate with customers to ensure they understand the work being completed while also giving them ability to make the right decision for their system.
Document all necessary pieces when working on a system/unit.