Residential HVAC Service Technician

Summers of Brownsburg Inc•Lafayette, IN
•Onsite

About The Position

Service and repair residential heating and cooling systems in customers’ homes. Diagnose issues, identify service needs, recommend solutions, quote repairs or replacements, and deliver professional customer service. The role also involves installing supporting indoor air quality products according to manufacturer specifications and applicable codes, completing proposed work as quoted, and attending training to expand knowledge and pursue further certifications. Employees may participate in on-call assignments and provide backup as required.

Requirements

  • EPA certification.
  • Experience in residential HVAC service and sales.
  • Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
  • Ability to communicate and interact well with customers in their homes and businesses.
  • Understanding of residential heating and cooling equipment operation, indoor air quality, air distribution systems, and basic HVAC appliance and fixture repairs.
  • Ability to learn to troubleshoot and repair a variety of residential HVAC systems and install supporting indoor air quality products to manufacturer specifications and applicable codes.
  • Ability to lift and maneuver equipment weighing up to 75 pounds.
  • Ability to crawl, climb, kneel, squat, bend, reach overhead, and work on ladders.
  • Ability to use hand and power tools.
  • Valid driver's license; drug testing and background checks are conditions of employment.
  • Positive attitude and ability to work hard, smart, and efficiently.

Responsibilities

  • Service and repair residential heating and cooling systems in customer homes.
  • Learn to determine residential HVAC service needs, quote prices, and perform repairs.
  • Inspect systems thoroughly and provide accurate quotes for repairs or replacements.
  • Complete proposed work as quoted.
  • Troubleshoot and repair a variety of residential HVAC systems.
  • Install supporting indoor air quality products according to manufacturer specifications and applicable codes.
  • Communicate professionally and respectfully with customers, office staff, and coworkers.
  • Participate in on-call assignments and provide backup as required.
  • Attend required staff meetings and training sessions.
  • Follow company policies and procedures and contribute to a professional, friendly work environment.
  • Perform other duties as assigned.

Benefits

  • Paid holidays and vacations.
  • Health insurance.
  • Dental insurance.
  • Short- and long-term disability coverage, including company-paid short-term disability.
  • Life insurance.
  • 401(k) with company match.
  • Holiday pay for the employee’s birthday.
  • Employee ownership through an Employee Stock Ownership Plan.
  • Competitive base pay with opportunities for growth.
  • Opportunities for personal and professional growth.
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