Residential HVAC Service Technician

Summers of Brownsburg Inc • Valparaiso, IN

23d

About The Position

The Residential HVAC Service Technician services and repairs heating and cooling systems in customers’ homes. The role involves diagnosing issues, recommending solutions, quoting repairs or replacements, and providing excellent customer service. The technician may also install supporting indoor air quality (IAQ) products according to manufacturer specifications and applicable codes. Employees attend training to expand their knowledge and expertise and pursue further certifications. The position includes on-call assignments and backup coverage as required.

Requirements

• EPA certification.
• Experience in residential HVAC service and sales.
• Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
• Ability to interact and communicate well with customers in their homes and businesses.
• Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic repairs of HVAC appliances and fixtures.
• Ability to learn to troubleshoot and repair a variety of residential HVAC systems.
• Ability to lift and maneuver equipment weighing up to 75 pounds.
• Ability to crawl, climb, kneel, squat, bend, reach overhead, and work on ladders.
• Ability to use hand and power tools.
• Valid driver's license; drug testing and background checks are conditions of employment.
• Positive attitude and ability to work hard, smart, and efficiently.

Responsibilities

• Service and repair residential heating and cooling systems.
• Diagnose HVAC problems and determine service needs; provide solutions and quote prices for repairs or replacements.
• Inspect equipment thoroughly and quote repairs or replacements accurately.
• Complete proposed work as quoted.
• Install supporting IAQ products according to manufacturer specifications and applicable codes.
• Communicate professionally and respectfully with customers, office staff, and coworkers.
• Participate in on-call assignments and provide backup as required.
• Attend required staff meetings and training sessions.
• Follow company policies and procedures and contribute to a professional, friendly work environment.
• Perform other duties as assigned.

Benefits

• Paid holidays and vacations.
• Health insurance.
• Dental insurance.
• Short- and long-term disability coverage.
• Company-paid short-term disability and life insurance.
• 401(k) with company match.
• Holiday pay for the employee’s birthday.
• Employee ownership through an Employee Stock Ownership Plan.
• Competitive base pay with opportunities for growth.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed