Residential HVAC Service Technician

Summers of Brownsburg Inc • Fort Wayne, IN

23d

About The Position

Service and repair residential heating and cooling systems in customers’ homes. Diagnose issues, determine service needs, quote repairs or replacements, complete proposed work, and provide excellent customer service. The role also includes troubleshooting residential HVAC systems and installing supporting indoor air quality (IAQ) products according to manufacturer specifications and applicable codes. Employees are expected to attend training to expand their knowledge and expertise and pursue further certifications.

Requirements

• EPA certification.
• Experience in residential HVAC service and sales.
• Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
• Ability to interact and communicate well with customers in their homes and businesses.
• Understanding of residential heating and cooling equipment operation, indoor air quality (IAQ), air distribution systems, and basic repairs of HVAC appliances and fixtures.
• Ability to learn to troubleshoot and repair a variety of residential HVAC systems and install supporting IAQ products according to manufacturer specifications and applicable codes.
• Ability to lift and maneuver equipment weighing up to 75 pounds.
• Ability to crawl, climb, kneel, squat, bend, and reach overhead.
• Ability to climb and work on ladders.
• Ability to use hand and power tools.
• Drug testing, background checks, and a valid driver's license are conditions of employment.

Responsibilities

• Communicate professionally and respectfully with customers, office staff, and coworkers.
• Conduct thorough inspections and accurately quote replacements or repairs.
• Complete proposed work as quoted.
• Participate in on-call assignments and provide backup as required.
• Attend required staff meetings and training sessions.
• Maintain a positive attitude and promote a professional, friendly work environment.
• Work hard, smart, and efficiently.
• Follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Paid holidays and vacations.
• Health and dental insurance.
• Short- and long-term disability coverage.
• 401(k) with company match.
• Company-paid short-term disability and life insurance.
• Holiday pay for the employee’s birthday.
• Employee ownership through an Employee Stock Ownership Plan.
• Competitive base pay with opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed