Residential HVAC Lead Install Technician

Ace Solves It All•Kissimmee, FL

15h

About The Position

The HVAC Lead Install Technician oversees the installation, upgrade, and replacement of HVAC systems in residential properties. The role leads a team of technicians to deliver high-quality, efficient service; handles complex installations and provides technical expertise; and ensures compliance with industry standards and safety regulations. The technician interacts with customers, resolves issues, and works to ensure customer satisfaction. The position also involves maintaining an organized work environment, managing tools and inventory, and contributing to team training and development. The technician installs, upgrades, and replaces residential HVAC systems; cuts, threads, and connects copper or PVC pipes; and handles high- and low-voltage wiring. They train and mentor Install Helpers, communicate with homeowners, and maintain tools, parts, and the vehicle. The work may involve lifting, bending, working at heights and in confined spaces such as attics and crawlspaces, and exposure to extreme temperatures and adverse weather. The role requires adherence to appliance standards, the Occupational Health and Safety Act, and service standards. This is a non-exempt position.

Requirements

2–5+ years of HVAC experience, ideally in the residential market, with hands-on technical skills.
Valid driver’s license and at least three years of driving experience.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive and enthusiastic approach, with a strong commitment to high-quality work.
Commitment to exceptional customer service and ability to address client needs and concerns.
Ability to interact professionally with individuals at all levels of the organization.
Flexible, innovative, and able to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders; access attics and crawlspaces; navigate tight spaces; drive; push, carry, and pull objects; use hand tools; and perform fine detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Nice To Haves

Residential HVAC experience.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers on job sites and in the shop.
Provide exceptional customer service and communicate effectively with homeowners.
Maintain tools, parts, and the vehicle in an organized and clean condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.