Residential HVAC Install Manager

Best Care Home Services•Bartlett, TN

About The Position

Best Care Home Services, Plumbing, Heating and Air is seeking an experienced Residential HVAC Install Manager to lead its installation team and operations. The role focuses on building and developing a strong team, maintaining high installation quality and safety standards, and achieving customer satisfaction and business goals. The manager leads daily install operations, owns monthly gross margin goals, and collaborates with service managers, the Warehouse and Fleet Manager, the Director of People, and company leadership.

Requirements

Five years of HVAC installation experience.
Experience in a leadership position.
A track record of inspiring people and helping them grow.
Proven ability to drive team performance and achieve business goals.
Ability to juggle priorities in a fast-paced environment.
Strong organization and attention to detail.
Confident, clear communication and presentation skills.

Nice To Haves

ServiceTitan experience.

Responsibilities

Lead daily installation operations and own the department’s monthly gross margin goals.
Coach and develop team members through monthly one-on-ones, ride-alongs twice a week, and weekly training.
Build a quarterly training plan and partner with service managers on technical training.
Maintain high standards for installation quality and safety.
Handle customer concerns with the goal of 100% satisfaction.
Ensure permits and inspections pass the first time.
Work with the Warehouse and Fleet Manager on monthly truck inspections and inventory counts.
Partner with the Director of People on staffing plans.
Participate in leadership meetings, including the daily huddle, weekly L10, and monthly reviews.