Residential Generator Service Technician
About The Position
Bassett Services is seeking an experienced Generator Service Technician to service residential generator systems in Plainfield, Indiana, and the surrounding Indianapolis area. The position focuses on diagnosing and repairing generators and related backup power equipment, troubleshooting electrical and mechanical systems, responding to emergency service calls, and helping customers keep backup power systems operating. The role is field-based and involves independent work, customer communication, accurate service documentation, and participation in an on-call rotation as needed. Generac and/or Kohler certification is preferred but not required.
Requirements
- At least 3 years of generator service, maintenance, and repair experience.
- Strong diagnostic and troubleshooting skills.
- Experience working with diesel, natural gas, and propane generators.
- Ability to read electrical schematics and technical manuals.
- Excellent customer service and communication skills.
- Valid driver's license and clean driving record.
- Ability to work independently and participate in an on-call rotation as needed.
Nice To Haves
- Generac and/or Kohler Generator Certification.
- Journeyman Electrician license or electrical service background.
- Experience with commercial and industrial generators.
- Additional certifications from Generac, Kohler, Cummins, CAT, or similar manufacturers.
- Experience with generator monitoring and control systems.
Responsibilities
- Diagnose and repair residential generator systems.
- Troubleshoot electrical, mechanical, fuel, and control system issues.
- Respond to emergency service calls and restore critical backup power systems.
- Perform preventative maintenance, inspections, and operational testing.
- Service generators, transfer switches, engines, batteries, and related equipment.
- Communicate findings and recommendations directly with customers.
- Complete service documentation and maintain accurate work records.
- Represent Korte professionally while delivering outstanding customer service.
Benefits
- Competitive pay based on experience and certifications.
- Company-provided service vehicle.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Ongoing manufacturer training and certification support.
- Career growth opportunities with a growing service organization.
- Stable, year-round work.
- Company-provided tools and technology to support field service operations.
- Opportunity to work independently while making a direct impact for customers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
