Generator Technician, Service Operations

MESA POWER SOLUTIONS LLC•Pecos , TX
•$25 - $28•Onsite

About The Position

The Generator Technician, Service Operations provides technical expertise as part of a team repairing and maintaining natural gas-powered generators and supporting equipment. The role helps develop, refine, and optimize maintenance programs to reduce fleet costs and maximize generator reliability. It also develops and documents maintenance procedures to maintain consistent service standards across field offices and provide customers with a uniform, high-quality experience. The technician collaborates with engineering and manufacturing teams on product improvements and new product development. This position is based in Pecos, Texas, and is full-time. It is safety-sensitive and requires travel to customer job sites in a company service truck. The technician performs work outdoors and may encounter extreme temperatures, hazardous chemicals, and gases. Flexible hours, including occasional evenings and weekends, and occasional travel may be required.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience operating 3/4- to 1-ton service trucks.
  • At least 1 year of trailer-pulling experience.
  • Valid driver's license and a driving record satisfactory to the company and its insurers.
  • Ability to pass and complete the Mesa Generator Technician course within 6 months of employment.
  • Familiarity with basic hand tools and standard and metric systems.
  • Knowledge of Mesa unit maintenance procedures and standards, basic mechanical and electrical repair methods, safety protocols, recordkeeping, troubleshooting, diagnostic tools, and customer service principles.
  • Ability to perform routine and complex maintenance and repairs, diagnose mechanical issues, document service and parts usage, and use service checklists.
  • Ability to use digital tools for communication and documentation and communicate clearly by phone and computer.
  • Ability to work independently and as part of a team, manage time and priorities, adapt to changing service needs, and consistently follow service procedures.
  • Fluent spoken and written English, including the ability to read English.
  • Willingness to pass a background check, drug screening, and WorkSTEPS physical.
  • Willingness to work flexible hours, including occasional evenings and weekends, and travel occasionally.
  • Customer-focused attitude and a high level of professionalism and discretion.
  • Ability to meet the listed physical demands, including seeing, hearing, handling objects, driving, walking, standing, sitting, bending, squatting, reaching, kneeling, pushing, pulling, and occasionally climbing or balancing.

Nice To Haves

  • Vocational or technical degree with an engine or mechanical focus.
  • Bachelor's degree in a related field from an accredited university.
  • At least 2 years of related experience.
  • Honorably discharged service veteran status.
  • Understanding of electricity and associated hazards.
  • Proficiency with engine troubleshooting tools, including Engine Control Modules and gaseous fuel systems.

Responsibilities

  • Perform maintenance services on Mesa units in accordance with company standards.
  • Maintain unit records by thoroughly documenting service and repair tasks and parts used.
  • Troubleshoot problems and resolve them in a timely manner.
  • Provide superior, customer-focused service.
  • Verify unit serviceability by following service checklists.
  • Keep technical knowledge of Mesa units current through ongoing study.
  • Follow company standards, policies, procedures, and safety practices.
  • Maintain clean, organized, and safe work environments.
  • Use a computer and phone to transmit information and documents.
  • Maintain a professional appearance and contribute positively to team spirit.
  • Perform other duties as assigned.

Benefits

  • Competitive base pay.
  • 401(k) plan.
  • Paid time off, including vacation, holidays, parental leave, and bereavement.
  • 100% employer-paid health, dental, and vision insurance for employees and their dependents.
  • Employee Assistance Program.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Critical illness and accident insurance.
  • Annual evaluations with the opportunity for a performance-based pay increase.
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