Generator Service Technician

Aksa Power Generation USA•St. Louis, MO

About The Position

Aksa Power Generation USA is seeking a motivated, detail-oriented Generator Service Technician in St. Louis. The role involves assembling, troubleshooting, starting up, maintaining, and servicing generators before and after rental. It also includes maintaining secondhand generator groups and preparing them technically for sale. The technician follows service training, quality policies, and work orders; responds to malfunction reports; performs scheduled maintenance and repairs; supports generator installations and service projects; and keeps accurate records of work and materials. The technician also communicates completed work and device operation to customers, documents customer requests and service nonconformities, and reports issues to service leadership.

Requirements

  • At least 3 years of experience.
  • Attendance at a technical school or university studying electrical, mechanics, mechatronics, or engineering.
  • Generator service training or basic generator training.
  • Ability to lift and move up to 75 pounds and continuously lift 50 pounds.
  • Good verbal, reading, writing, and comprehension skills.
  • Ability to solve practical problems and handle varied concrete situations with limited standardization.

Responsibilities

  • Perform generator assembly, failure response, startup, periodic maintenance, and service before and after rental.
  • Maintain secondhand generator groups and prepare them technically for sale, including appraisals.
  • Follow service technician training, quality policies, service instructions, and service department work orders.
  • Respond to and resolve malfunction notifications in a timely manner.
  • Prepare for periodic service projects, install equipment in destination regions, and support maintenance and repair during the project period.
  • Perform scheduled maintenance accurately and on time, and explain device operation and completed work to customers.
  • Maintain complete records of workmanship and installed materials.
  • Prepare for service work, identify shortages of tools or materials, and notify a manager about defective devices or tools.
  • Complete service information and periodic maintenance forms and obtain customer signatures.
  • Diagnose and repair generator engine malfunctions, including engine revisions at customer sites or in workshops as requested.
  • Record customer requests and complaints and notify the service chief or service manager.
  • Revise electrical equipment and systems.
  • Identify and record nonconformities during service delivery.
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