RESIDENTIAL DIRECTOR

COMPREHENSIVE MENTAL HEALTH SYSTEMS•Dartmouth, MA
•$33 - $33

About The Position

Comprehensive Mental Health Systems, Inc. is hiring a full-time Residential Director for its North Dartmouth, Massachusetts location. This benefits-eligible role is 40 hours per week and pays $33.01 per hour. The Residential Director oversees the daily operations of residential sites and supervises, trains, coaches, and mentors staff. The role supports residents’ clinical, medical, health care, wellness, and community participation needs; helps develop and implement Individual Service Plans; and oversees medication protocols and required records. The director also manages residential budgets and routine financial audits, site and vehicle maintenance, purchasing, safety procedures, staff scheduling and performance evaluations, payroll-related forms, and communication with funding sources, service coordinators, and families or guardians. The position includes direct-care duties, participation in an emergency on-call rotation, support for the Program Manager as directed, compliance with applicable regulations and agency policies, and professional development.

Requirements

  • At least two years of experience working in a residential service system or rehabilitation setting.
  • At least one year of experience specific to the diagnoses or disabilities of individuals at the supervised site.
  • Knowledge and experience with varied clinical diagnoses.
  • Strong verbal and written communication and interpersonal skills.
  • Demonstrated ability to use technology effectively and strong computer skills.
  • Ability to serve as a positive role model for staff and individuals.
  • Accountability, professional self-awareness, motivation, initiative, reliability, and resourcefulness.

Responsibilities

  • Provide direction and supervision for the daily operations of residence(s).
  • Supervise staff and provide direction, instruction, reflective coaching, and mentoring on residential counselor responsibilities.
  • Ensure staff receive thorough training and retraining as needed, and support each team member’s contribution to residents’ health and well-being.
  • Train and model professional boundaries, interpersonal skills, quality of work, teamwork, work habits, and relationships with consumers.
  • Foster positive communication and an environment of courtesy and respect.
  • Maintain and monitor individuals’ clinical, medical, and health care needs.
  • Train and support staff in carrying out treatment plans and specialized protocols.
  • Participate in developing and implementing Individual Service Plans.
  • Provide regular opportunities for residents to participate in wellness activities and individual or group activities at home and in the community.
  • Manage resident medication protocols, including ordering, documentation, and auditing.
  • Maintain tracking, documentation, communication, site books, and confidential records.
  • Adhere to residential program budgets and perform routine financial audits.
  • Ensure the interior and exterior of the site are safe and well maintained, and submit associated paperwork.
  • Maintain agency vehicles, including registration, safety, inspection, accident reporting, repairs, and routine maintenance; submit associated paperwork.
  • Coordinate purchases and deliveries of items required to operate a residence through the Program Manager.
  • Conduct and supervise fire drills and safety procedures and ensure accurate documentation.
  • Prepare staff performance evaluations and other related reports with the Program Manager.
  • Implement staff schedules and, as directed, authorize payroll timesheets, leave requests, and related staff forms.
  • Communicate promptly and thoroughly with funding sources, service coordinators, and families or guardians.
  • Perform online direct-care duties.
  • Participate in the emergency on-call rotation.
  • Provide backup for the Program Manager as directed.
  • Comply with regulatory and funding agency requirements and CMHS policies and procedures, and ensure staff compliance.
  • Participate in professional development training and continuing education.
  • Perform other reasonably related duties as assigned.

Benefits

  • Benefits-eligible position
  • Paid time off
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