Director, Residential Sales

IQ Fiber • Jacksonville, FL

3d

About The Position

IQ Fiber is seeking a Director, Residential Sales to lead residential direct sales and drive subscriber growth and market penetration across serviceable areas. Reporting to the Chief Marketing Officer, this role builds and improves the residential sales program, recruits and develops a high-performance field sales team, and leads Community Managers in creating local events and partnerships that expand distribution and strengthen IQ Fiber’s community presence.

This hands-on leadership role combines strategic planning with operational execution. The Director works closely with marketing, engineering, and operations to capitalize on sales opportunities throughout the customer journey. The role also supports Community Development by building HOA/POA relationships that expand network access as construction progresses.

The position is responsible for residential sales strategy and execution, team performance, sales territories and forecasts, planned community initiatives, and progress toward monthly, quarterly, and annual sales targets.

Requirements

• Bachelor’s degree required.
• At least 5 years of progressive leadership experience in residential telecommunications sales.
• B2C sales leadership experience required.
• Demonstrated ability to recruit, lead, and retain a high-performance sales team.
• Track record of delivering results and improving team performance in a fast-paced, high-change environment.
• Ability to think strategically and execute tactically across a matrixed organization.
• Ability to negotiate agreements across business, legal, and engineering dimensions.
• Ability to collaborate with marketing, engineering, and operations to drive initiatives and results.
• Ability to analyze sales data and translate insights into accurate targets, forecasts, and actionable strategies.
• Strong interpersonal, oral, written, presentation, and communication skills, including the ability to communicate and present across organizational levels.
• Ability to establish and maintain effective working relationships with executives, department leaders, vendors, and other stakeholders.
• Applicants must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

• Alternate channel sales experience.

Responsibilities

• Develop and execute a residential direct sales strategy to capture market share, grow revenues, and generate profitable business across product categories.
• Hire, train, and coach a high-performance neighborhood-based direct sales team to increase penetration in build areas and meet or exceed sales targets.
• Lead Community Managers in building local events, community partnerships, and distribution opportunities in targeted neighborhoods.
• Secure HOA/POA rights of entry (ROEs) and build a three-year pipeline for planned communities in targeted areas.
• Define sales territories and maximize production through disciplined operating rhythms and pipeline management.
• Analyze data to set accurate targets and forecasts aligned with operational goals and company growth strategy.
• Deliver against monthly, quarterly, and annual sales targets.
• Monitor competitors and market conditions to identify opportunities, issues, and risks.
• Develop and manage the planning and execution of new planned community initiatives, optimizing customer experience and achieving sales objectives and revenue targets.
• Foster an enthusiastic, innovative team culture focused on continuous improvement.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director