Director, Sales (Residential)

QXO•Orlando, FL

About The Position

As Director, Sales (Residential) at QXO, you will lead residential sales across the entire state of Florida, managing five direct reports and an overall team of approximately 50 sales representatives. You will develop and execute the statewide sales strategy, build strong contractor relationships, and drive profitable growth in residential roofing and exterior building products. Working closely with branch and regional leadership, you will strengthen sales execution, expand market share, and deliver a consistent customer experience across Florida.

Requirements

Bachelor's degree from a four-year college or university, or ten or more years of relevant experience and/or training, or an equivalent combination of education and experience.
Five or more years of experience in a relevant industry, such as manufacturing, distribution, construction, or building materials.
Ability to identify and develop talent; strong judgment, conflict resolution, and problem-solving skills; mentorship and coaching capabilities; motivational leadership skills; positive and adaptable attitude; and effective change management.
Proficiency in reading, analyzing, and interpreting business documents; report and correspondence writing; and effective presentation skills.
Proficiency in Microsoft Office, Outlook, and web conferencing.
Excellent verbal and non-verbal communication skills.
Ability to optimize personnel scheduling for exceptional customer service.
Ability to perform calculations, including percentages, discounts, and basic algebra and geometry concepts.
Problem-solving skills in varied situations, with the ability to interpret written and verbal instructions.
Valid driver's license with a clean driving record.

Responsibilities

Lead, coach, and develop five direct reports and an overall team of approximately 50 sales representatives across Florida, establishing clear goals and accountability for performance.
Develop and execute statewide residential sales plans that drive revenue growth, gross margin, market share, new customer acquisition, and expansion within existing accounts.
Translate sales goals into territory and account plans, aligning coverage, resources, and priorities with market opportunities across Florida.
Spend time in the field with sales leaders and representatives to coach selling skills, strengthen customer relationships, and support key account development.
Build and maintain relationships with residential contractors and other key customers, supporting retention, cross-selling, and increased share of wallet.
Establish and monitor sales KPIs, including pipeline activity, quote conversion, account growth, customer retention, and margin performance; use results to guide coaching and corrective action.
Drive consistent Salesforce adoption, accurate customer and opportunity data, disciplined pipeline management, and reliable sales forecasting.
Partner with pricing, finance, and branch leadership to maintain pricing and discount discipline while balancing competitive positioning, customer value, and profitability.
Collaborate with branch operations and Supply Chain to align inventory, quoting, order fulfillment, and delivery capabilities with customer needs and sales commitments.
Partner with Marketing, suppliers, and Learning and Development to strengthen product knowledge, support local growth initiatives, and improve sales effectiveness.
Recruit and develop sales talent, support succession planning, and build a team culture centered on customer service, collaboration, and results.
Travel regularly throughout Florida to support the team, visit branches, meet customers, and evaluate local market conditions.