Residential Counselor Case Manager

Lutheran Social Services of Illinois • Elgin, IL

4d • $21 - $23 • Onsite

About The Position

Lutheran Social Services of Illinois (LSSI) is seeking a full-time Residential Counselor Case Manager for the Next Steps Day Program in Elgin. This role involves providing comprehensive, whole-person services to clients in substance use disorder (SUD) programs. Responsibilities include conducting 1:1 sessions, offering case management assistance, presenting evidence-based group programming, and potentially providing DUI services. The Case Manager will collaborate with clients to complete assessments and treatment plans, and help them achieve their goals.

Requirements

• High school diploma or equivalent required.
• CADC or the ability to obtain a CADC within 18 months of hire date required.
• Demonstrated proficiency in Electronic Health Record documentation and review required.
• Familiarity with accreditation and licensure standards required.
• Demonstrated ability to work successfully independently as well as in a team environment.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency required.
• Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
• Background check clearance required.
• Annual TB test required.

Nice To Haves

• Associates, bachelors, or masters degree in a social service field is preferred.
• LPC/LCPC or LSW/LCSW preferred.
• If masters-level, work toward clinical licensure.
• Experience establishing and maintaining collaborative community partnerships preferred.
• Experience working with clients of all ages, with varying issues and symptoms preferred.

Responsibilities

• Provide whole-person services to clients participating in substance use disorder (SUD) services.
• Conduct 1:1 sessions with clients.
• Provide case management assistance.
• Present evidence-based group programming.
• Collaborate with clients to complete assessments and treatment plans.
• Assist clients in achieving their stated goals and objectives.
• Meet and exceed revenue productivity targets.
• Carry client caseload as assigned to meet 60% productivity (25 hours/week) for Outpatient services.
• Manage an average of 7 clients on caseload at all times for Elgin Residential services, with 5 hours split between 1:1 sessions and counseling/case management, and contribute to 25 hours/week of group services.
• Manage an average of 5 clients on caseload at all times for Kenmore Residential services, with 5 hours split between 1:1 sessions and counseling/case management, and contribute to 25 hours/week of group services.
• Understand and follow all compliance rules regarding treatment services and contracts.
• Understand and reflect the clinical model of the program.
• Adhere to all timelines regarding documentation completion.
• Work with Supervisor on building clinical skillset.
• Ensure adherence to ethical standards of treatment, including NASW Code of Ethics.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training you need to learn, grow, and succeed!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED