Residential Coordinator

Caregiver•Columbus, OH

1d•Onsite

About The Position

The Residential Coordinator supports the day-to-day operations of assigned homes. This role provides hands-on leadership to DSP teams, helps ensure homes are staffed and stable, validates required documentation, supports training and onboarding, and coordinates household operations (inventory, transportation coordination, maintenance requests) to maintain a safe, compliant, and person-centered environment.

Requirements

Direct supervision and leadership of DSP I and DSP II staff
Day-to-day oversight of staffing coverage
Coaching and performance feedback
Reinforcement of person-centered practices
Accountability for policy adherence
Documentation accuracy
Quality service delivery within assigned residential settings
Support day-to-day operations of assigned home(s)
Household inventory management
Menu planning
Transportation coordination
Overseeing daily support activities
Scheduling medical and personal appointments
Promptly communicating health or medication changes to the clinical team and AD
Provide direct care coverage as needed
Ensure continuity of supports during staffing gaps
Submit and track maintenance requests
Complete weekly home visit guides/house audits
Follow up on completion/resolution of identified items
Support onboarding/on-the-job training
Ensure training checklists and competency steps are completed and returned per process
Validate required documentation (daily notes/service logs, MARs, data sheets, vehicle logs, timesheets) is accurate and submitted on time
Manage clients’ use of personal funds
Maintain accurate, compliant supporting documentation
Conduct and document routine home safety drills
Validate life safety standards are followed according to Company policy
Serve as a first-line point of contact for urgent home-level issues
Respond to unexpected events/emergencies per on-call expectations when assigned
Support quality improvement efforts
Ensure standards of care are met

Responsibilities

Direct supervision and leadership of DSP I and DSP II staff, including day-to-day oversight of staffing coverage, coaching and performance feedback, reinforcement of person-centered practices, and accountability for policy adherence, documentation accuracy, and quality service delivery within assigned residential settings.
Support day-to-day operations of assigned home(s), including routines, household inventory, menu planning, and transportation coordination.
Ensure high-quality care for individuals served by overseeing daily support activities, scheduling medical and personal appointments, and promptly communicating any health or medication changes to the clinical team and AD.
Provide direct care coverage as needed and ensure continuity of supports during staffing gaps.
Submit and track maintenance requests; complete weekly home visit guides/house audits and follow up on the completion/ resolution of items identified.
Support onboarding/on-the-job training; ensure training checklists and competency steps are completed and returned per process.
Validate required documentation (daily notes/service logs, MARs, data sheets, vehicle logs, timesheets) is accurate and submitted on time.
Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation in accordance with organizational and regulatory requirements.
Conduct and document routine home safety drills (e.g., fire drills) and validate life safety standards are followed according to Company policy.
Serve as a first-line point of contact for urgent home-level issues and respond to unexpected events/emergencies per on-call expectations when assigned.
Support quality improvement efforts and ensure standards of care are met.
Perform other duties as assigned