Residential Case Manager

One Hope UnitedZion, IL
Onsite

About The Position

Under the assigned supervisor, provides direct casework management, counseling, or mental health services to children and families within the agency’s policies and program context, utilizing human service principles in developing relationships, assessing needs, and developing service plans.

Requirements

  • BA/BS degree in psychology, sociology, social work, or related field
  • 0-2 years related experience in child welfare agency
  • Minimum 21 years of age
  • Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
  • DCFS background check & approval to transport youth
  • Must be physically able to complete Therapeutic Crisis Intervention (TCI) restraint training
  • Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
  • Excellent written and verbal communication skills
  • Ability to effectively manage priorities and deadlines, and accomplish tasks both accurately and in a timely manner
  • Patience, positive attitude, and willingness to develop greater skills and understanding of youth with behavior disorders and/or mental health issues
  • Willingness to engage with youth in social and recreational activities, as well as act in a surrogate parent role including assisting with homework, chores, attending appointments, school activities, and events, as well as DCFS-related expectations
  • Ability to accept direction and modify interactions with youth at direction of supervisory and clinical team.

Responsibilities

  • Provides care and treatment to youth that is strength-based, trauma-informed, and person-centered.
  • Arranges for and provides transportation for youth, such as school appointments, medical appointments, court and ACRs
  • Refers and links youth to necessary resources to meet needs, including external therapy, medical and educational resources, and psychological and psychiatric specialists
  • Arranges visits with youth with families, including siblings and visiting resources
  • Assists with the completion of Mental Health Assessments, Individual Treatment Plans, Individual Treatment Plan Reviews, and Clinical Summaries; completes Discharge Summaries
  • Participates in individual treatment plan meetings, reviews, additional staffings, transition staffings, and child and family team meetings
  • Participates in court proceedings on behalf of the youth; this includes providing testimony at hearings, compiling court reports, and preparing case records
  • Completes and participates in Administrative Case Reviews
  • Assists youth in determining transition and discharge plans
  • Acts as a liaison with multiple public and private agencies to advocate and assist with the service needs of the youth
  • Continually trains and maintains certification in the implementation of Therapeutic Crisis Intervention (TCI) or other approved behavior modification program
  • Follows OHU Residential Program Plan, including daily schedule, administration of consequences, and mental health treatment of youth in residential care
  • Demonstrates the highest investment in and commitment to quality improvement practices to improve the delivery of services to our residents continuously
  • Participates in a weekly Clinical Team Meeting of the assigned cottage; moderates staff team meeting of a residential home
  • Participates and contributes to the treatment team of a residential home, including attending weekly team meetings and staffings, as required
  • Attends training, seminars, and conferences as assigned by supervisory or administrative staff
  • Completes in a timely and accurate fashion all documentation required for the position
  • Treats with absolute confidence all information concerning agency residents and programs
  • Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case related appointments
  • Perform on-call duties as assigned
  • Performs other related duties as assigned

Benefits

  • Tuition assistance up to $2500 per year
  • Up to 4 weeks paid Vacation Days
  • up to 6 paid Personal Days
  • up to 5 paid Sick days annually
  • Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours are available in some locations
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