Residential Case Manager

HOUSTON AREA WOMENS CENTER • Houston, TX

7d • Onsite

About The Position

As the Residential Case Manager you will provide empowering and supportive services to victims of domestic and sexual violence while assessing them in day-to-day efforts to stay safe. The Residential Case Manager will be responsible for providing crisis intervention and case management to women who have been victims of domestic and/or sexual violence. The successful candidate will have excellent communication skills and be empathetic and supportive of clients and their families.

Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, Sociology, Criminal Justice, Public Health, or other social science.
• A minimum of one year experience working within a housing program, or working with survivors of domestic and sexual violence, or similar in a social service setting working with vulnerable populations with clients from a diverse background.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
• Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation, if applicable.

Nice To Haves

• Experience within a residential setting strongly preferred.
• Experience with crisis management strongly preferred.
• Excellent attention to details.
• Demonstration of professional objectivity and appreciation for confidential information.
• Ability to follow instructions and to adhere to policies and procedures.
• Ability to prioritize tasks to meet individual and team deadlines.
• Has a growth mindset and is a good team player.
• Strong communication skills, both verbally and in writing.

Responsibilities

• Empower, support, and monitor performance of domestic and sexual violence clients assigned, in accordance with agency, funder, and state/federal guidelines.
• Maintain accurate and detailed client documentation in compliance with agency, funder, and state/federal guidelines.
• Work cooperatively with residential staff to create a positive, and safe environment for both employees and clients.
• Create and maintain an environment of diversity, equity, and inclusion.
• Provide support services and meet regularly with clients to assess needs, goals, and identify barriers that may prevent residents from transitioning from the shelter.
• Manage an average caseload of 19-24 families.
• Provide referral information, and identify legal rights for clients as part of case management.
• Attend weekly Case Team Meetings for feedback, information and recommendations.
• Report abuse /neglect to either Child Protective or Adult Protective Services.
• Other duties may be assigned.

Benefits

• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, up to 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days.
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee.
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level