Residential Case Manager - Sunday/Monday Off

Transitions Mental Health Asso•San Luis Obispo, CA

4d•$26 - $34•Onsite

About The Position

The Residential Case Manager supports adults receiving services from San Luis Obispo Behavioral Health who live in Community Housing and Bishop Street Studios. The position supervises residents’ general health, safety, and social rehabilitation while helping them build the structure and skills needed to live successfully in the community. Services include crisis care, individual rehabilitation, daily living skills development, transportation to appointments, and other support needed to help residents maintain stability. The Case Manager uses a trauma-informed approach, serves as a positive role model, promotes cooperation in communal living, and upholds the program philosophy. The role also includes moderate facility maintenance and oversight of residential cleanliness and upkeep. This is a full-time, non-exempt position working Tuesday through Saturday, 40 hours per week, with Sunday and Monday off. The Case Manager works at the CRP SLO office Tuesday through Thursday and the Bishop SLO Office Friday and Saturday. The anticipated hiring range is $25.50–$26.50 per hour; the full salary schedule is $25.50–$33.99 per hour. The position requires frequent documentation and driving, work in residential settings, moderate physical activity, and the ability to manage potentially intense situations.

Requirements

BA/BS and six months of full-time-equivalent experience with the target population; or AA/AS or CADAC/CPRP certification and two years of full-time-equivalent experience with the target population; or four years of full-time-equivalent experience with the target population.
Strong commitment to each person’s right, ability, and choice to live safely, have a meaningful community role, and access competent and continuous support and services.
Reliable automobile and ability to use a personal vehicle for work when a company vehicle is unavailable; company mileage reimbursement is provided.
Strong interpersonal skills, a collaborative work style, and strong oral, written, and communication skills.
Well-defined organizational and time-management skills.
Ability to work independently and flexibly.
Ability to handle intense situations, exercise sound judgment and decision-making, and remain calm and clearheaded under pressure.
Ability to work effectively with people of varied ages, backgrounds, identities, and socioeconomic levels.
Ability to possess and maintain good physical and mental health.
Ability to work well on a team and maintain a professional, respectful workplace attitude.
Willingness to work with supervisor oversight and direction.
Ability to meet the attendance requirement, including face-to-face interaction with clients and/or employees.
Ability to promote equality and respect diversity, and to deliver culturally responsive services.
Knowledge of dimensions of diversity, including mental health, gender, race, and ethnicity.
Must take reasonable safety precautions and follow applicable safety rules to help ensure the safety of oneself, coworkers, clients, and others encountered through TMHA business.
Must be at least 18 years old and have a valid California driver’s license, at least two years of driving experience, reliable transportation, proof of auto insurance, and a DMV record meeting TMHA’s vehicle insurance requirements; may need to use a personal vehicle and insurance.
Must complete a TB assessment, and possibly a TB test to confirm a negative result, and obtain criminal record clearance through fingerprinting.
Must be able to successfully complete First Aid and CPR training.

Responsibilities

Provide case management and one-on-one support to assigned residents, including symptom management, family education and support, and advocacy for residents’ rights and interests.
Support residents in developing independent-living skills, including social, vocational, recreational, and life-management skills, as well as nutrition, cooking, shopping, budgeting, housekeeping, maintenance, and personal hygiene.
Assess residents’ psychiatric symptoms and responses to treatment; respond to crises and emotional distress; provide counseling and emotional support; and help residents build coping, conflict-resolution, symptom-management, and problem-solving skills.
Promote trauma-informed practices and use Collaborative Communication Guidelines in services and team meetings.
Educate residents about substance use and treatment options, including support groups, and help identify potential precursors to alcohol or drug abuse.
Advocate for clients’ needs and goals, connect them with community resources and services, and help build healthy peer and family support networks and recreational skills.
Help residents identify, develop, and pursue their goals; review plans and progress and support increased independence.
Assess activities of daily living and help residents develop skills in hygiene, shopping, cooking, money management, transportation, and scheduling and attending appointments.
Help residents establish vocational goals; provide vocational counseling, referrals, job coaching, and support as needed.
Coordinate with the Program Manager, SLO County Behavioral Health, the Housing Authority of San Luis Obispo, and other agencies or treatment programs to meet client and program objectives.
Supervise residential cleanliness and upkeep, report repairs, manage furniture acquisition and disposal, teach and assist residents with maintaining sanitary living environments, and complete monthly facility checks at caseload units.
Complete program documentation, including client files, admission and discharge paperwork, petty cash receipts, and vehicle checklists.
Meet documentation and Medi-Cal billing goals set by the Program Manager and Director.
Spend at least 50% of work time in direct client service and support unless otherwise assigned by a supervisor.
Attend regular staff meetings and complete required in-service training.
Perform other duties and responsibilities assigned by the Program Manager, Program Director, or Assistant Program Manager.