About The Position

The Quality Control Lead fulfills all responsibilities of a QC Tech and provides on-the-floor coaching for new and less experienced associates. The role also performs duties such as packing, managing donations, and setting up, breaking down, and maintaining portioning equipment. QC Leads may take on additional responsibilities delivering training to QC Techs. This position works a day shift from 6:15 AM to 5:30 PM, with Sunday, Monday, and Tuesday off. It requires 0% travel. The Quality Control Lead supports the facility’s food safety system (SQF) and quality programs and helps enforce facility GMPs.

Requirements

  • High school diploma or equivalent.
  • Ability to fulfill QC Tech responsibilities, including labeling, portioning, meal bagging, shipping-line checks, and final box verifications.
  • Ability to accurately document verification activities in the appropriate application.
  • Ability to perform the described training, coaching, inspection, and temperature-check duties.

Nice To Haves

  • Fluency in Spanish and English.
  • Two or more years of experience working in food quality.

Responsibilities

  • Verify equipment and tables are set up correctly at the start of shifts and during product changeovers.
  • Verify the correct ingredients are being portioned or the correct meal is being bagged or kitted.
  • Verify scales before use and confirm the correct tools or utensils are used for portioning.
  • Perform core QC Tech duties, including labeling, portioning, meal bagging, shipping-line checks, and final box verifications.
  • Demonstrate mastery of the Home Chef Receiving Process and Outbound Transfer Process, escalating out-of-specification product issues to FSQA leadership.
  • Document verification activities accurately in the appropriate application.
  • Conduct off-the-line ingredient inspections, such as full-box inspections, as directed by the FSQA Supervisor or FSQA Manager.
  • Check and document the temperature of every cooler and freezer in the facility once per shift, escalating high-temperature issues.
  • Serve as the point of contact for Home Chef FSQA tools and applications and train QC Techs on access and use.
  • Train, retrain, and coach QC Techs on the floor as needed.
  • Promptly notify the FSQA Supervisor and/or FSQA leadership of food safety or quality issues, including produce quality, portioning quantity, or missing ingredients.
  • Arrive at the scheduled time, follow time-off request procedures, communicate professionally, and treat coworkers respectfully.
  • Escalate attitude issues among QC Associates to the Supervisor.
  • Perform packing and donation-management duties, and set up, break down, and maintain portioning equipment.
  • Follow facility GMPs and help enforce them throughout the facility.
  • Support the company’s food safety system (SQF) and quality programs.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • Paid holidays, sick time, and vacation time.
  • 401(k) program; the benefits description also mentions a 401(k) match.
  • Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.
  • Home Chef customer promo code PEOPLE30 for $30 off a first order.
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