Residential Case Manager

St. Vincent's Hospital Westchester•New York, NY

About The Position

The Residential Case Manager provides case management and housing-related services to residential clients to support their adjustment to and integration into the residence and community. The role ensures timely community outreach and case management activities in support of program goals and objectives. The Case Manager conducts ongoing assessments of participants’ service needs and develops collaborative service plans quarterly to address identified needs and goals. The role also maintains regular personal contact with clients and builds trusting relationships to monitor their physical and emotional capacity for independent living and identify the need for additional community services. Assessment and progress-note documentation, electronic charting, and reporting must be completed in the program database in a timely manner and in accordance with confidentiality regulations and hospital policies.

Requirements

  • At least one year of mental health experience with the target population.
  • Experience in case management and/or a residential program.
  • Documentation skills.
  • Verbal communication skills.
  • Written communication skills.
  • People skills.
  • Conflict-resolution skills.
  • Minimum 60 college credits.
  • Valid driver’s license in good standing.
  • Knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, and database navigation.
  • Knowledge of a medical record database.

Nice To Haves

  • An associate or bachelor’s degree is preferred.

Responsibilities

  • Provide case management and housing-related services to residential clients.
  • Support clients’ adjustment to and integration into the residence and community.
  • Ensure timely community outreach and case management activities to meet program goals and objectives.
  • Enter assessments and progress notes into the program database and complete electronic charting and reporting in accordance with confidentiality regulations and hospital policies.
  • Conduct ongoing assessments of participants’ service needs.
  • Develop collaborative service plans quarterly to address identified needs and goals.
  • Maintain regular personal contact with clients and build trusting relationships.
  • Monitor clients’ physical and emotional capacity for independent living and assess their need for additional community services.
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