RESIDENTIAL ASSOCIATE- LPT

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY
•$19 - $20

About The Position

Catholic Charities Family and Community Services is hiring a Residential Associate for an all-male residence. Under general supervision, the role provides a safe, therapeutic environment for residents through medication management, recreation, facility management, and other residential activities. The associate maintains confidentiality and ethical standards, supports communication among program staff, and helps ensure a trauma-informed care environment. The position also involves monitoring residents, supporting activities and groups, assisting with transportation, maintaining the facility, responding to emergencies, and completing required documentation. Employees must follow supervisory directions and perform other related duties as required.

Requirements

  • Minimum of a high school diploma or GED preferred.
  • Valid and clean New York State driver’s license.
  • Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
  • A relevant combination of education and experience will be considered.
  • Ability to meet the physical demands of the role, including frequent sitting, talking, hearing, standing, walking, typing, and light lifting; required vision includes close and distance vision and the ability to adjust focus.
  • Successful completion of a background check is required for an employment offer.

Nice To Haves

  • Knowledge of issues affecting people experiencing homelessness.
  • Experience with conflict resolution techniques.

Responsibilities

  • Monitor residents to maintain a safe, therapeutic environment.
  • Cover nonclinical psychoeducational groups as needed and observe peer-led activities.
  • Provide transportation when needed.
  • Conduct room and personal-belonging searches to support the safety of the environment and program participants.
  • Conduct scheduled or random urine toxicology screens while practicing universal precautions.
  • Provide conflict management to residents as needed.
  • Supervise clients preparing meals to ensure sanitation, safety, and nutritional standards; complete required L2 certification.
  • Maintain facility cleanliness, assign chores and cleanup tasks, and follow up on their completion.
  • Share relevant information with incoming employees during shift exchanges and conduct visible rounds to account for residents and check safety at the beginning and end of each shift.
  • Carry out emergency procedures and immediately notify the Residence Manager of emergencies.
  • Conduct monthly fire drills and engage the security system.
  • Provide medication observation and monitoring according to established protocols when LPN coverage is absent.
  • Complete and maintain required documentation in compliance with agency and regulatory standards.
  • Enter shift notes into the electronic client record database for each scheduled shift.
  • Complete group notes in the electronic client record database by the end of each shift.
  • Complete incident reports for unusual incidents or situations as needed.
  • Support the Agency’s Mission, Vision, Values, Strategic Plan, and core competency initiatives, including collaboration, community focus, innovation, cultural competence, and diversity.
  • Comply with applicable laws and regulations, agency compliance and ethics requirements, and confidentiality, privacy, program, billing, and documentation standards.

Benefits

  • Competitive salary and 403(b) retirement plan.
  • Generous time-off package and work-life balance.
  • Comprehensive benefits package.
  • Supportive and collaborative environment.
  • Opportunities for growth and development.
  • Intrinsic reward of making a difference in people's lives.
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