Residential Aide

Acacia Network•New York, NY

1h•$19 - $19•Onsite

About The Position

Under the direct supervision of a Shift Supervisor, the Residential Aide assists program residents with developing activities of daily living skills, including laundry, meal preparation and cleanup, personal hygiene, and maintaining a schedule of activities. The role maintains inventories of food and dry goods, reports maintenance needs, and orients clients to the facility, its services, and personal care items upon arrival. Duties also include site coverage and security procedures, client care and crisis intervention, emergency first aid and CPR, and opiate overdose prevention intervention when needed. The position supports high-quality service delivery by attending monthly departmental meetings and scheduled supervision, meeting training standards, ensuring clients have access to services and supplies, following program schedules and applicable regulations, and maintaining working knowledge of program technology. It completes client orientations, reports, incident documentation, and other records within specified timelines; maintains client confidentiality; provides customer service; models appropriate behavior; communicates with departments and community partners; and provides interdepartmental support as needed. The position has no managerial or supervisory responsibilities and receives close supervision. The work is primarily in the office/program, with occasional trips to the community or other sites. Shift work is required. The work environment includes indoor conditions and exposure to infectious waste. The position is classified as medium work, with bending, typing, lifting, reaching, extended walking, and extended standing sometimes required.

Requirements

High school diploma or equivalent.
F-02 Certificate.
Food Handler’s Certificate.
CPR and First Aid.
Overdose Prevention Rescue Training.
Basic computer skills, including MS Office.
Knowledge of internet and email services.

Responsibilities

Assist residents with activities of daily living, including laundry, meal preparation and cleanup, personal hygiene, and maintaining schedules.
Maintain inventories of food, dry goods, and departmental supplies, and report maintenance needs.
Orient clients to the facility, services, and personal care items upon arrival, completing orientations within 24 hours of entry.
Provide site coverage and follow security procedures.
Provide client care and use crisis prevention and intervention skills when needed.
Provide emergency first aid and CPR, and administer opiate overdose prevention intervention when needed.
Participate in monthly departmental meetings and scheduled supervision, and meet training standards.
Ensure clients have access to services and supplies, including meals, laundry, and toiletries.
Follow the program schedule, including bed signing, dorm inspections, linen exchange, medication monitoring, and workshops.
Stay informed of and comply with Part 491/900 Regulations, the Callaghan Decree, and funding source requirements.
Maintain working knowledge of technological systems used by the program and its affiliates.
Foster collaborative relationships with ANH-affiliated providers and provide interdepartmental support when needed.
Complete, review, and submit internal and external reports on time, ensuring work outputs are substantive.
Document hospital follow-ups and incident reports in CARES within one shift; use the CARES Waitlist to assign beds appropriately and ensure accurate, policy-compliant bed signing.
Use Corrective Action Plans to guide staff performance.
Provide customer service to clients, maintain strict confidentiality, follow ANH’s Standards and Code of Conduct, and model appropriate behavior.
Adhere to the assigned work schedule, minimize unscheduled absences, and prioritize tasks efficiently.
Perform duties professionally and to a high standard; follow the Dress Code Policy and electronic communication policies.
Serve as a resource to clients and colleagues and maintain open communication with departments, IVC/HERO, DHS Administration, and community partners.