DRC - Residential Aide 1st & 2nd Shifts

Gaudenzia•Philadelphia, PA

12d•Onsite

About The Position

The Residential Aide provides direct and support services to people receiving residential treatment for substance and alcohol use. The role performs routine tasks that support safe, orderly facility operations and helps clients participate in treatment and recovery. This is a union position serving female or male clients in a residential setting. The Residential Aide supervises and supports clients, explains program rules and services, monitors client whereabouts and well-being, and responds to emergencies. The role also maintains logs, client records, schedules, medication documentation, and other required paperwork; assists with meals, appointments, transportation, meetings, and daily routines; and performs facility, sanitation, and security duties. Staff must carry out assigned searches and screening procedures professionally, ethically, and without judgment, and follow applicable agency policies and procedures.

Requirements

High school diploma or GED.
Knowledge of substance and alcohol abuse and treatment.
Ability to perform direct-support duties in a residential treatment setting and follow applicable procedures and documentation requirements.

Responsibilities

Assist with supervision of client activities and track client whereabouts, movement, sign-outs, passes, breaks, and internal activities.
Maintain accurate, timely log-book entries, behavioral progress notes, incident reports, unit and client information, and other required records.
Attend mandatory agency, regulatory, and in-house trainings, conferences, and seminars as directed.
Orient new clients to residential program rules, procedures, and services.
Maintain order and ensure clients follow facility rules and conduct expectations on agency property and in agency vehicles.
Monitor clients for signs of medical distress or behavioral concerns, including through hourly bed checks, and document incidents or unusual occurrences.
Provide structure and recovery support, interact with clients, and share information about addiction, health, relationships, hygiene, grooming, and self-image.
Facilitate residents' morning meetings and rap sessions according to the prescribed curriculum or schedule.
Escort clients to smoke breaks, meetings, meals, appointments, and other approved destinations; support wake-up and bedtime routines and provide meals when needed.
Verify approved passes and arrange or provide transportation for appointments, outside meetings, bank visits, store runs, and retrieval of belongings when required.
Schedule and monitor client chores, cleaning supplies, and assignments; review weekly schedules, obtain schedule requests and approval, and post schedules.
Collect weekend visitor lists for eligible clients and coordinate insurance updates and appointments with the fiscal clerk or supervisors.
Collect, record, and forward client rent to the Program Director or designee.
Collect and distribute mail while maintaining confidentiality.
Monitor client medication consumption, check medication log sheets, and document consumption as directed by the Medical Director or designee.
Collect and secure client urine samples according to policy and procedures; complete required forms and logs and document urinalysis screens.
Complete and distribute monthly client census reports, file weekend-shift notes, maintain the bed list, and ensure discharge records and folders are complete and routed to the appropriate staff.
Perform routine client and facility services, including making beverages, stripping beds, keeping the unit tidy, preparing paperwork, distributing linens, tracking supplies, and submitting supply requisitions.
Inspect rooms, common areas, hallways, and bathrooms hourly and document inspections; conduct thorough contraband searches at least weekly.
Clean beds and clear drawers and other areas after a client is discharged.
Respond appropriately to medical and other emergencies.
Operate and maintain agency vehicles safely when assigned to drive, in accordance with the vehicle-use policy.
Perform daily Eligibility Verification System checks on clients when appropriate.
Report discrepancies in client whereabouts or failures to return by curfew or expected time to the Program Director or supervisor.
Conduct pat searches and use handheld metal detectors to screen clients when they leave or return; document screenings and secure confiscated contraband.
Conduct comprehensive and random room and unit searches with program management staff when assigned, and search client bags when clients leave or return; document searches and secure contraband.
Perform other duties and client services related to safety, sanitation, and security as assigned by management.